Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keihan Kalali

Roseville

Summary

Compassionate and dependable healthcare professional with extensive experience in patient intake, insurance verification, and clinical support in fast paced medical settings. Adept at providing empathetic, accurate, and professional assistance to children and families. Bilingual in Farsi, with excellent communication skills and a proven ability to handle sensitive situations with patience and cultural awareness. Committed to supporting Shriners Children's mission by ensuring high quality patient service, efficient patient flow, and seamless collaboration with multidisciplinary healthcare teams.

Overview

6
6
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
04.2019 - 08.2025
  • Supervised daily operations and managed a team of up to 8 employees.
  • Oversaw scheduling, training, interviewing, and employee development.
  • Ensured excellent customer service and quality standards during peak hours.
  • Maintained a clean, safe, and compliant working environment.
  • Balanced competing priorities while modeling professionalism and teamwork.

Front Desk / Medical Assistant

Rincon Physical Medicine & Rehabilitation
09.2023 - 09.2024
  • Checked in patients, verified insurance details, and completed all intake documentation.
  • Supported providers with clinical tasks, patient communication, and room preparation.
  • Recorded vital signs, updated patient medical histories, and ensured accuracy in EMR.
  • Managed appointment scheduling, daily patient flow, and front-desk operations.
  • Organized medical records and processed required documentation efficiently.
  • Coordinated referrals and communicated with providers, patients, and insurers.

Education

Associate of Science - Nursing

Sierra College
Rocklin, CA
12-2025

High School Diploma -

Oakmont High School
Roseville, CA
05-2020

Skills

  • Bilingual: English–Farsi (Native), Spanish (beginner )
  • Appointment Scheduling & Front Desk Operations
  • Customer Service & Patient Advocacy
  • Time Management & Multitasking
  • Documentation expert
  • Medical records management

Timeline

Front Desk / Medical Assistant

Rincon Physical Medicine & Rehabilitation
09.2023 - 09.2024

Sandwich Artist

SUBWAY®Restaurants
04.2019 - 08.2025

Associate of Science - Nursing

Sierra College

High School Diploma -

Oakmont High School