Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keikone' Cashun Lloyd

Dallas,TX

Summary

Dynamic, results-oriented professional seeking a customer service management position with a strong foundation in leasing and property management. Proven expertise in tenant relations and lease negotiations, driving high occupancy rates and enhancing tenant satisfaction. Adept at leveraging exceptional communication and conflict resolution skills to foster teamwork and adaptability in fast-paced environments. Committed to utilizing extensive warehouse knowledge and computer proficiency to contribute effectively in diverse roles.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Leasing agent

Luxia Gallery House
07.2024 - Current
  • Acquired new rental leads independently as well as from pan generated leads Maintained regular communication with clients about application status. Followed up through signing of lease and collection of the commission check. Maintain Occupancy rate at the level of 93%
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.

Assistant Property Manager

The Homes of Mountain Creek Apartments
12.2023 - 01.2024
  • Increase occupancy rates by 15% through effective marketing strategies and building strong relationships with prospective tenants. Successfully resolved tenant disputes and complaint resulting in a 25% decrease in negative online reviews and improved tenants satisfaction. Developed and implemented a streamline leasing process, reducing the average time to lease a unit by 20% and increasing
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.

Group lead Reception

Csl Plasma
11.2019 - 01.2024
  • Laboratory assay analysis, equipment testing and calibration, problem resolution, people skills , reliable and trust worthy, training &development, active listening, Decision making, Data management, Multitasking, customer service, processed plasma, trainer in reception
  • Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
  • Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Monitored team performance to identify productivity improvement opportunities.

Warehouse Supervisor

YETI Coolers
01.2022 - 03.2023
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Completed daily operations on time and maintained high standards of accuracy.

Education

Massage therapy

01.2016

High School -

Justin Ford Kimball High School
05.2003

Skills

  • Customer support
  • Leasing and sales
  • Telephone and email etiquette
  • Property tours
  • Fair housing regulations
  • Property tours and inspections
  • Customer service
  • Lease administration
  • Application verification
  • Unit inspection
  • Unit maintenance
  • Fair housing compliance
  • Goal-oriented mindset

Certification

Leasing Certificate

Timeline

Leasing agent

Luxia Gallery House
07.2024 - Current

Assistant Property Manager

The Homes of Mountain Creek Apartments
12.2023 - 01.2024

Warehouse Supervisor

YETI Coolers
01.2022 - 03.2023

Group lead Reception

Csl Plasma
11.2019 - 01.2024

Massage therapy

High School -

Justin Ford Kimball High School

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