Keila Hamlin
Hartselle,AL
Summary
Quality Assurance professional with comprehensive experience in ensuring product quality and compliance with industry standards. Demonstrates strong analytical skills and methodical approach to identifying and resolving issues. Adept at collaborating with cross-functional teams to achieve optimal results and adapt to evolving project needs. Highly reliable in high pressure situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality Assurance Analyst
Clayton Homes of Addison, Plant I
Addison, AL
01.2025 - Current
- Conducts inspections of homes
- Collaborates with other team members to identify and resolve defects in production processes
- Participates in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Lead Pharmacy Technician
Moultrie Pharmacy at Caddo
Moulton, AL
01.2022 - 01.2025
- Oversaw daily pharmacy operations, ensuring efficient workflow and compliance with regulations.
- Mentored junior technicians, enhancing team performance and knowledge sharing.
- Implemented process improvements, increasing accuracy in medication dispensing and inventory management.
- Collaborated with pharmacists to optimize patient care through effective medication therapy management.
Lead Pharmacy Technician
Publix Pharmacy
Decatur, AL
01.2017 - 01.2022
- Conducted quality assurance checks to maintain high standards of safety and accuracy in prescriptions.
- Supervised 10 pharmacy technicians and coordinated day-to-day assignments.
- Developed training materials for staff, promoting best practices in pharmacy operations and customer service.
Front Service Clerk
Publix
Decatur, AL
01.2012 - 01.2017
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed transactions accurately using POS systems, ensuring efficient checkout experiences.
- Maintained organized front-end area, enhancing overall store presentation and accessibility.
Education
Associate of Science - Emergency Medicidal Services - Paramedic
Wallace State Community College
Hanceville, AL05-2018
High School Diploma -
Priceville High Scool
Priceville, AL05-2009
Skills
- Great communication and interpersonal skills
- Ability to resolve conflicts with creative solutions
- EMS: Patient Care, Basic Life Support, Pediatric Advanced Life Support, International Trauma Life Support
- OSHA 30
- Ability to keep level head in high pressure moments
Certification
- CphT- Certified Pharmacy Technician
- Certified Immunizer
Timeline
Quality Assurance Analyst
Clayton Homes of Addison, Plant I
01.2025 - Current
Lead Pharmacy Technician
Moultrie Pharmacy at Caddo
01.2022 - 01.2025
Lead Pharmacy Technician
Publix Pharmacy
01.2017 - 01.2022
Front Service Clerk
Publix
01.2012 - 01.2017
Associate of Science - Emergency Medicidal Services - Paramedic
Wallace State Community College
High School Diploma -
Priceville High Scool