Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Keila Jaquez

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Shipping/Receiving Clerk

Southwest Freight Inc
11.2023 - 11.2024
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Data entry

Shift Supervisor

PLS Check Cashing
08.2022 - 11.2023
  • Completed opening and closing duties to facilitate business operations.
  • Resolved customer complaints and reported issues to senior management.
  • Collaborated with team members to improve performance and implement training updates.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Monitored security and enforced loss prevention strategies during shift.
  • Checked orders for quality and completeness.
  • Educated customers about offerings, promotions and pricing to boost sales.

Sales Associate

Metro by T-Mobile
09.2021 - 11.2022
  • Helped customers find specific products, answered questions and offered product advice.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Used technology resources to assist customers in locating and selecting items.
  • Responded to and resolved customer questions and concerns.

Leasing Consultant

180 Multifamily Properties
02.2021 - 07.2021
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Contacted and followed up with tenants on renewal notices.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Conducted background checks on applicants.
  • Checked rental eligibility by following company's verification process.
  • Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
  • Received rent payments and tracked transactions in accounting software.

Education

High School Diploma -

Lamar High School
Arlington, TX
04.2018

Skills

  • Safety awareness
  • Customer-oriented
  • Cash handling ability
  • Performance reporting
  • Record keeping
  • Application processing
  • Fair housing mandates

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shipping/Receiving Clerk

Southwest Freight Inc
11.2023 - 11.2024

Shift Supervisor

PLS Check Cashing
08.2022 - 11.2023

Sales Associate

Metro by T-Mobile
09.2021 - 11.2022

Leasing Consultant

180 Multifamily Properties
02.2021 - 07.2021

High School Diploma -

Lamar High School

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Keila Jaquez