Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Keila M. Perdomo

Keila M. Perdomo

Providence,RI

Summary

To obtain a position utilizing my experience, skills and abilities Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Team member- Cashier

Thurbers Ave. Gas Station
  • Overseeing the daily operations of a gas station
  • Attending to and assisting customers, accepting payments, stocking the shelves and maintaining station organization, maintaining the balance of the cash drawer.

Assist Program Director

  • With implementation and evaluation of EMS for Children Performance Measures
  • Assist with conduction of a needs assessment and fact finding related to EMS pediatric gaps;
  • Assist in the conduction of program-related research activities in regards to Pediatric Hospital Recognition

Crew Member

D & M Pizzeria
Attleboro, Massachusetts
10.2015
  • Served customers in eating places that specialize in fast service and inexpensive carry-out food
  • Accepted payment from customers, and make change as necessary
  • Cleaned and organized eating, service, and kitchen areas
  • Communicated with customers regarding orders, comments, and complaints

Maids and Housekeeping Office

Del Sol Employment Agency
Providence, Rhode Island
01.2015
  • Cleaned building floors and office space by sweeping, mopping, scrubbing, or vacuuming
  • Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
  • Emptied wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
  • Developed specific goals and plans to prioritize, organize, and accomplish the work goals.

Team member- cashier/usher

Apple Cinema
03.2022 - Current
  • Greet customers in a friendly manner, sell box office products including admission tickets, gift cards and loyalty program memberships, provide information on movie times and show summaries, and explain various cinema programs including reserved seating, loyalty, event cinema
  • Present self as professional and well-groomed
  • Greet and assist customers
  • Commit to the standards of the Showcase brand
  • Provide a professional (inclusive, respectful, responsive) and welcoming (friendly) environment
  • Support a simple and worry free environment (clean and safe)
  • Makes service enjoyable, fun and memorable
  • Availability for weekend, evening, and holiday shifts
  • Work varied hours/days as business dictates; and
  • Stand for long periods of time, up to 8 hours.

Intern

RI Department of Health
Providence, RI
11.2015 - Current

Shift leader

Popeyes Inc
09.2018 - 01.2021
  • Open and close registers for staff members, count register drawers, and resolve cash overages and shortages
  • Ensure the shift is adequately staffed
  • Develop and assign tasks to staff members, oversee completion of tasks
  • Resolve customer issues and approve exceptions to policy for coupons, returns, etc
  • Train new hires and create development opportunities for experienced staff members
  • Provide recognition and constructive feedback throughout the shift as appropriate
  • Ensures a pleasant experience for all customers, responds to customer complaints or inquiries
  • Ensures orders meet and exceed customers’ satisfaction
  • Assists with supervising the day-to-day task assignment and performance of team members
  • Assists with the management of all matters relating to team members – training and coaching
  • Assists with planning, preparing and coordinating daily assignments and activities of team members
  • Adheres to all city, county, and state regulations
  • Ensures execution of established safety, security, quality, and store operations policies, procedures and practices
  • Ensures standards on food preparation and handling
  • Completes daily paperwork and other reports
  • Conducts periodic inventories
  • Maintains a clean restaurant at all times
  • Ensures profitability
  • All situations must be avoided that may create a conflict of interest including outside employment in a similar business
  • All duties must be performed in a manner that is free from unlawful harassment
  • Be able and willing to perform all duties of a typical restaurant team member.

Gina Raimondo Campaign – Field Canvasser

Friends with Gina
Providence, RI
05.2014 - 11.2014
  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency
  • Compile, record, and code results or data from interview or survey, using computer or specified form
  • Review data obtained from interview for completeness and accuracy
  • Meet with supervisor daily to submit completed assignments and discuss progress.

Employee Assistance Manager

Apple Cinemas
Warwick, RI
03.2022 - Current
  • Directed and controlled 401K, medical, dental, and vision benefit packages.
  • Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
  • Administered Number salary surveys to identify consistency with market standards.
  • Educated new hires about different benefit plans.
  • Kept programs in line with plan structure, company policy and legal requirements.
  • Assessed client requirements and developed targeted benefits solutions.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Fostered positive work environment through comprehensive employee relations program.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Reduced process gaps while supervising employees to achieve optimal productivity.

Education

General Studies

Community College of Rhode Island Providence

High School Diploma - undefined

Juanita Sanchez Complex

Skills

  • Knowledgeable in the use of Microsoft Office and MAC Products (IPAD)
  • Exceptional listener and communicator who effectively conveys information verbally and in writing
  • Flexible team player who thrives in all work environments; adaptable, mobile, positive
  • Dependable, responsible contributor with commitment to excellence and success
  • Enthusiastic, eager to meet challenges and quickly assimilate new concepts
  • Skills:
  • Ability to multitask in a busy environment; strong organizational skills required
  • Knowledge of computers; good data entry skills; proficiency in
  • Microsoft Office
  • Excellent communication skills, both verbal & written
  • Ability to work effectively with all levels of staff & management
  • Ability to handle sensitive and confidential information
  • Strong problem-solving, analytical, and decision-making skills
  • Ability to perform basic addition, division, multiplication, & percentages calculations
  • Ability to learn several software programs, including Microsoft Dynamics
  • Money Handling
  • Heavy Lifting
  • Equipment Maintenance
  • Stocking and Replenishing
  • Attention to Detail
  • Staff Training
  • Removing Trash
  • Clear Communication
  • Peer Relationships
  • Organizing Work Stations
  • Team Member Motivation
  • Following Instructions
  • Guest Satisfaction
  • Food Preparation Techniques
  • Register Preparation
  • Order Preparation
  • Station Preparation
  • Computer Skills
  • Call Center Operations
  • Emergency Situations
  • Staff Motivation and Discipline

Languages

Spanish
Native or Bilingual

Timeline

Employee Assistance Manager

Apple Cinemas
03.2022 - Current

Team member- cashier/usher

Apple Cinema
03.2022 - Current

Shift leader

Popeyes Inc
09.2018 - 01.2021

Intern

RI Department of Health
11.2015 - Current

Crew Member

D & M Pizzeria
10.2015

Maids and Housekeeping Office

Del Sol Employment Agency
01.2015

Gina Raimondo Campaign – Field Canvasser

Friends with Gina
05.2014 - 11.2014

Team member- Cashier

Thurbers Ave. Gas Station

Assist Program Director

General Studies

Community College of Rhode Island Providence

High School Diploma - undefined

Juanita Sanchez Complex

Similar Profiles

CREATE PROFILE
Keila M. Perdomo