Summary
Overview
Work History
Education
Skills
Timeline
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Keilan Rivas

Memphis,Tennessee

Summary

I am a high- energy bilingual medical assistant. I have excellent customer service bringing 4+ years of experience in the industry. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

5
5
years of professional experience

Work History

Medical Assistant

On Point Urgent Care
10.2023 - 12.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Taught patients about medications, procedures, and care plan instructions.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.

Trainee

Chick-fil-A
07.2021 - 08.2023
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Shadowed senior team members to learn all related jobs and tasks.
  • Collaborated with employees from various backgrounds.

Waitress

Mexican Restaurants
03.2020 - 05.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Receptionist

Glamour Studio
02.2019 - 03.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Organized, maintained and updated information in computer databases.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

Associate of Science - Medical Assisting

Concorde Career College
Memphis, TN
02.2024

High School Diploma -

Overton High School
Memphis, TN
06.2021

Skills

  • Teamwork and Collaboration
  • Training and Development
  • Active Listening
  • Excellent Communication
  • Self-Motivated
  • Organization and Time Management

Timeline

Medical Assistant

On Point Urgent Care
10.2023 - 12.2023

Trainee

Chick-fil-A
07.2021 - 08.2023

Waitress

Mexican Restaurants
03.2020 - 05.2020

Receptionist

Glamour Studio
02.2019 - 03.2020

Associate of Science - Medical Assisting

Concorde Career College

High School Diploma -

Overton High School

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Keilan Rivas