Keilana Smith
Woodbridge,VA
Summary
Dynamic professional with a proven track record at Hot Topic Inc., excelling in workload balancing and customer service. Adept at implementing time tracking tools and enhancing team efficiency, I thrive in fast-paced environments, ensuring deadlines are met while fostering a collaborative atmosphere. Recognized for my proactive approach and attention to detail.
Overview
4
4
years of professional experience
Work History
Part Time Manager
Hot Topic Inc.
Woodbridge, VA
04.2024 - Current
- Managed scheduling to optimize workflow and enhance team efficiency.
- Coordinated time tracking processes to ensure accurate project completion.
- Developed effective time management strategies to improve task prioritization.
- Assisted in implementing new scheduling tools for enhanced productivity.
- Provided training on time management best practices to new staff members.
Exhibition Marketing
George Mason University
Fairfax, VA
08.2025 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Associate
Hot Topic Inc.
Woodbridge, VA
11.2021 - 04.2024
- Assisted customers in product selection, enhancing shopping experience and driving sales.
- Maintained knowledge of current promotions and merchandise to provide accurate information to customers.
- Operated point-of-sale systems efficiently, ensuring smooth transaction processes for customers.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Organized merchandise displays to optimize customer engagement and promote featured products.
Education
Bachelor of Science - Anthropology
George Mason University
Fairfax, VA05.2026
High School Diploma -
C.D Hylton High School
Woodbridge, VA06.2022
Skills
- Workload balancing
- Deadline management
- Proactive approach
- Time tracking
- Customer service
- Attention to detail
- Organizational skills
- Calm under pressure
- Friendly, positive attitude
- Teamwork and collaboration
Accomplishments
Collaborated with team of 17 in the development of a student exhibition. The Exhibition was called The Mirage of Ancient Egypt: Exploring Ancient Egypt's Legacy In Popular Culture and was held at the Fenwick Gallery in the Fenwick Library at George Mason University. In this I managed half of the marketing department, creating promotion and marketing materials For the exhibition, as well as worked on developing the title of the exhibition.
Timeline
Exhibition Marketing
George Mason University
08.2025 - 12.2025
Part Time Manager
Hot Topic Inc.
04.2024 - Current
Sales Associate
Hot Topic Inc.
11.2021 - 04.2024
Bachelor of Science - Anthropology
George Mason University
High School Diploma -
C.D Hylton High School