Kendall Violette
Manchester,NH
Summary
Adept at enhancing team productivity and efficiency, time at SNHU built the ability to implement time management strategies and leverage data and technology. Skilled in conflict resolution and computer literacy, excel in fostering team collaboration and driving significant process optimizations, contributing to a marked increase in output without compromising professionalism.
Knowledgeable in criminal justice and psychology with a talent for calmly assisting and understanding others. Demonstrated ability to streamline processes and improve efficiency in fast-paced environments. Proven track record of utilizing critical thinking and organizational skills.
Overview
4
4
years of professional experience
Work History
Part Time Manager
Claires
04.2023 - 11.2024
- Enhanced productivity by implementing efficient time management strategies for team members.
- Collaborated with cross-functional teams to establish deadlines and ensure timely project completions.
- Implemented organizational systems to improve team focus on important tasks, resulting in increased output.
- Monitored and analyzed data to optimize scheduling processes, leading to enhanced resource utilization.
- Negotiated with vendors and suppliers to secure advantageous delivery schedules contributing to improved inventory management processes.
- Evaluated current workflows and identified opportunities for process improvements, resulting in reduced waste of resources.
- Developed and managed schedules for optimal resource allocation, maximizing overall efficiency.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Navigated and adapted to new forms of technology.
Cashier
Dunkins
10.2020 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
BBA - Psychology
Southern New Hampshire University
Hooksett, NH06-2025
Minor - Criminal Justice
Southern New Hampshire University
Hooksett, NH06-2025
Skills
- Workload balancing
- Time tracking
- Task automation
- Meeting facilitation
- Awareness to reactions
- Decision-making skills
- Reasoning
- Information Documentation
- Memory retention
- Telecommunications
- Deescalation
- Computer-aided dispatching
- Map reading skills
- Information intake
- Data entry proficiency
- Multitasking
- Multitasking Abilities
- Problem-solving abilities
- Situational Awareness
- Team building
- Confidentiality understanding
- Conflict Resolution
- Computer Literacy
- Documentation
- Professionalism
- Crisis Intervention
- Criminal justice knowledge
Timeline
Part Time Manager
Claires
04.2023 - 11.2024
Cashier
Dunkins
10.2020 - 03.2023
BBA - Psychology
Southern New Hampshire University
Minor - Criminal Justice
Southern New Hampshire University
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