Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keilani Brown

Baton Rouge,LA

Summary

I am a dedicated and hardworking college student seeking better opportunities to gain professional experience . I have experience at McDonald’s, Burger King, Rainbow Shops excelling in customer service and cash handling. Proven ability to thrive in fast-paced environments while maintaining high standards of food safety and cleanliness. Recognized for strong teamwork and communication skills, consistently enhancing customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald’s
1544 Harding Blvd Baton Rouge LA 70807
09.2025 - 12.2026
  • Greet customers with a friendly attitude
  • Take orders at the counter, kiosk, or drive-thru
  • Answer questions about menu items and promotions
  • Handle payments (cash, card, mobile) accurately
  • Prepare items like burgers, fries, nuggets, and drinks
  • Follow recipes and portion standards
  • Ensure food is fresh, properly cooked, and presented well
  • Take and confirm orders through a headset
  • Work quickly to keep drive-thru times low
  • Hand out orders and thank customers
  • Keep workstations, kitchen, and dining area clean
  • Wipe tables, sweep/mop floors, and take out trash
  • Follow food safety and hygiene guidelines
  • Communicate with coworkers during busy shifts
  • Help other stations when needed
  • Support a positive, fast-paced work environment
  • Restock supplies like cups, napkins, sauces, and ingredients
  • Organize inventory and assist with deliveries

Team Member

Burger King
8915 Florida Blvd Baton Rouge LA 70815
01.2026 - 03.2026

Greet customers and take orders at the counter or drive-thru. Answer questions about menu items and promotions

Handle cash, cards, and digital payments accurately. Prepare food items like burgers, fries, and drinks following company standard . Assemble orders quickly and correctly. Ensure food safety and cleanliness while handling ingredients.Take and confirm orders through the headset. Collect payments and hand out food efficiently. Maintain speed and accuracy during busy hours. Keep dining areas, kitchen, and restrooms clean and organized. Wipe tables, sweep floors, and take out trash. Follow sanitation and hygiene guidelines. Work closely with other crew members and shift leaders Communicate clearly during rush periods. Help restock supplies and support teammates when needed.

Refill condiments, cups, napkins, and food items. Assist with receiving and storing deliveries

Sales Associate

Rainbow Shops
5902 Airline Hwy Baton Rouge LA 70805
04.2025 - 08.2025

• Greet customers and create a welcoming shopping environment

• Help customers find sizes, styles, and complete outfits

• Answer questions about products, sales, and promotions

• Recommend items and suggest add-ons to increase sales

• Inform customers about current deals and discounts

• Meet or exceed daily/weekly sales goals

• Operate the cash register and process payments (cash, card, mobile)

• Handle returns, exchanges, and refunds

• Balance the register at the end of shifts

• Arrange clothing and accessories to keep displays neat and appealing

• Restock racks, shelves, and fitting rooms

• Set up promotional displays according to store guidelines

• Keep the sales floor, fitting rooms, and stockroom clean and organized

• Fold clothes, straighten racks, and maintain store appearance

• Assist with receiving shipments and tagging merchandise

• Monitor stock levels and report low inventory

• Stay alert for suspicious activity

• Follow store policies to reduce theft and shrinkage

Education

Business Administration

Southern University And A&M College
Baton Rouge, LA
04.2026

Skills

    Core Workplace Skills

    Customer service

    Communication (verbal & written)

    Teamwork & collaboration

    Time management

    Problem-solving

    Adaptability (working in fast-paced environments)

    Reliability & strong work ethic

    Retail / Food Service Skills

    Cash handling & POS systems

    Order taking & accuracy

    Upselling and sales techniques

    Food preparation & safety awareness

    Inventory stocking & organization

    Cleaning & sanitation standards

    Multitasking during busy shifts

    Personal Strength Skills

    Positive attitude

    Attention to detail

    Quick learner

    Patience

    Professionalism

    Conflict resolution

    Basic Technical Skills

    Using computers/tablets

    Mobile apps & digital payments

    Basic math skills

    Microsoft Word or Google Docs

Timeline

Team Member

Burger King
01.2026 - 03.2026

Crew Member

McDonald’s
09.2025 - 12.2026

Sales Associate

Rainbow Shops
04.2025 - 08.2025

Business Administration

Southern University And A&M College
Keilani Brown