Summary
Work History
Education
Skills
Timeline
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Keilani Knatz

Wichita,KS

Summary

Respectable team player with a positive attitude and strong customer service skills, honed at Freddy's Frozen Custard & Steakburgers. Successfully developed strong teamwork and customer service skills in fast-paced environment, resolved customer complaints and maintained a clean, efficient work environment, contributing to team success. Extremely proficient in cash handling and adept at problem-solving, typically ensuring a seamless experience for all coworkers. Looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Work History

Team Member

Freddy's Frozen Custard & Steakburgers
05.2024 - 07.2024
  • Kept work areas clean, organized, and safe to ensure efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Assisted roughly over 300+ customers with their meals, questions, & concerns
  • Addressed and resolved customer complaints in a polite and professional manner.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.

Education

GED -

Nexstep Alliance
3351 N Webb Rd

Skills

  • Customer service
  • Positive attitude
  • Cash handling
  • Teamwork and collaboration
  • Problem-solving
  • Flexible schedule
  • Cleaning
  • Complaint resolution
  • Conflict resolution

Timeline

Team Member

Freddy's Frozen Custard & Steakburgers
05.2024 - 07.2024

GED -

Nexstep Alliance