Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keillan Miller

San Antonio,TX

Summary

Compassionate Patient Support Specialist with a solid background in rehabilitative assistance and patient progress tracking. Demonstrates strong problem-solving capabilities and effective communication skills. Maintains a clean and safe environment, ensuring high standards of care. Thrives in independent roles while quickly mastering new skills.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Physical Therapy Technician Instructor

United States Air Force
Ft. Sam Houston, TX
06.2023 - 08.2025

Trained and mentored 171 multi-service students annually in DoD Physical Therapy Technician Program, increasing graduation rates from 48% to 90% within 12 months through teaching 42 units and providing tailored support to at-risk students.

Implemented fully digital course by organizing over 1,000 exams, uploading 16 online tests, and creating three Excel grading spreadsheets to track and manage academic data.

Occupational Therapy Clinic Enlisted Leader

United States Air Force
Lackland AFB, TX
03.2016 - 05.2022

Pioneered telehealth care services, successfully reviewing and booking 145 virtual patient consults, increasing access to care for 80,000 joint personnel.

Managed clinic access and optimized scheduling by creating a template for an additional Occupational Therapist, increasing appointment availability by 16 to enhance patient flow.

Established a FEMA Type 1 Covid Vaccination Site, collaborating with 19 organizations to facilitate the distribution of 202,000 doses to support community health efforts.

Oversaw schedules for 3 providers and 6 technicians, ensuring optimal resource allocation and maintaining operational consistency.

Education

Class B Commercial Drivers License

SAGE Truck Driving Schools
San Antonio
08-2026

Associate of Science - Health Sciences

Uniformed Services University
Bethesda, MD
05-2025

Associate of Science - Health Sciences

University of The Incarnate Word
San Antonio, TX
12-2017

Skills

  • Curriculum Design
  • Training
  • Mentoring
  • Clinical Scheduling
  • Resource Allocation
  • Template Management
  • Data management
  • Process Improvement
  • Health & Safety Compliance
  • Infection Control
  • Therapy Equipment Management
  • Leadership
  • Supervision
  • Budgeting
  • Customer communication
  • Transportation
  • Therapy Equipment Management

Certification

Occupational Therapy Assistant

Timeline

Physical Therapy Technician Instructor

United States Air Force
06.2023 - 08.2025

Occupational Therapy Clinic Enlisted Leader

United States Air Force
03.2016 - 05.2022

Class B Commercial Drivers License

SAGE Truck Driving Schools

Associate of Science - Health Sciences

Uniformed Services University

Associate of Science - Health Sciences

University of The Incarnate Word
Keillan Miller