Keilly Milantoni

• Daily Timecard Management Reporting for Senior Employees
• Daily Per Diem Management Reporting for Senior Employees
• Project Creations for all Project Managers
• Building Maintenance Support - Ordered Supplies, Sourced Vendors
• Organized New Processes with Vendors _ Distributed to Senior Employees
• Organized Technician Schedules for Project Managers
• Completed Expense Reports Monthly for Project Managers and Technicians
• Set Up New Boot Voucher Program and Managed
• Set Up New Employee Packages and Helped Human Resources Conduct Training

Provided top-notch support to VPs, directors, and managers for a leading Fortune 500 telecom and infrastructure company. Adept at handling administrative matters, including managing calendars, planning meetings, coordinating travel arrangements, preparing budget reports, reconciling expenses, maintaining office supplies, sourcing vendors, and organizing offices for efficiency and safety. Interacted professionally with all levels of staff and customers while maintaining the highest levels of confidentiality, and was known for tact and diplomacy in handling sensitive information.

• Executed two new business line launches, ensuring our technicians were trained and properly certified to meet launch deadlines without delays.
• Coordinate new hire paperwork, training schedules, travel arrangements, security licensing, fleet assignments, and routing strategies.
• Support dispatch tech with day-to-day routing to optimize technician routes to weekly, monthly, and quarterly metrics.
• Track, respond, organize, and resolve all customer escalations, complaints, and damage claims. Daily reports are completed and sent to all VPs, RDOs, and Site Managers.
• Reduced monthly office expenses by 22% in the first three months.

Marketed services and products for a leading distributor of medical equipment in assigned territories, with a focus on quality of sale, to achieve consistent year-over-year growth.

• Increased Federal and State Government sector to $1.8 million - 32% increase.
• Executed and managed three new purchasing cooperatives, generating $350K in additional business.
• Launched Service Package Program, securing 12 long-term contracts, with $800K guaranteed business over a two-year period.
• Met and exceeded monthly sales goals, with a focus on creating loyal customers by 50-50%.
• Qualified for monthly and quarterly sales promotions, winning cash and gift cards.
• Appointed team leader and new hire trainer while being considered for the sales manager position.