Goal-oriented professional with a strong background in team management and customer service. Known for effective communication and collaborative problem-solving abilities, enhancing team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Member
Marshalls
Land O' Lakes, Florida
11.2024 - Current
Communicated effectively with team members to ensure workflow consistency.
Engaged in team meetings to identify process improvements and address challenges, supporting collaborative problem-solving.
Assisted in training new employees on operational procedures and safety protocols.
Communicated with customers, employees, and vendors to resolve inquiries and complaints, fostering positive relationships.
Maintained high standards of cleanliness around equipment, contributing to a safer and more productive work environment.
Front Desk Receptionist
Conviva Care Solutions
01.2026 - 06.2026
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Collected room deposits, fees, and payments.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Completed all tasks in compliance with company policies and procedures.
Early Childhood Caregiver
Kids R Kids Learning Academy
Land O' Lakes, Florida
07.2024 - 11.2024
Developed and implemented age-appropriate lesson plans tailored to diverse learners' needs.
Maintained a clean and organized learning environment in collaboration with colleagues to enhance children's engagement.
Provided one-on-one attention and encouragement to support individual children's growth and confidence.
Communicated effectively with parents about children's progress and daily activities.
Cashier/Guest Associate
McDonald's
Land O' Lakes, Florida
11.2023 - 07.2024
Handled cash, credit, and debit transactions with precision, supporting smooth checkout operations.
Processed customer transactions with cash register and payment systems, ensuring accuracy and customer satisfaction.
Greeted customers and answered any questions they had about the store's products and services.
Maintained cleanliness and organization of service area and dining space, enhancing customer experience.