Summary
Overview
Work History
Education
Skills
Languages
Extra
Awards
Timeline
Generic

Keily Cedano

Miami,FL

Summary

The Hostess warmly greets and promptly seats guests to ensure smooth workflows. Highly organized and dedicated to creating a welcoming atmosphere. Efficiently processes customer transactions, organizes reservations, and coordinates the dining room staff. Demonstrating success in collaborating with the staff to create unique dining experiences. Additionally, bringing experience working in restaurant settings while being a detail-oriented team player with strong organizational skills. Capable of handling multiple projects simultaneously with a high degree of accuracy. Furthermore, motivated Service Worker with exceptional social skills, communication abilities, and a background in customer service. Committed to following health and safety guidelines and handling food items properly. Actively seeks opportunities to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work History

Hostess

Hell's Kitchen Gordan Ramsey
08.2023 - Current
  • Welcoming visitors and performing opening and closing tasks as necessary
  • Responding promptly, politely, and effectively to customer questions and requests while monitoring restaurant activities to ensure smooth seating and dining flow
  • Assisting with additional duties such as cleaning, stocking, and folding silverware
  • Supporting other team members and departments to establish positive working relationships
  • Being aware of health and safety regulations, familiar with restaurant etiquette, and experienced in managing reservations
  • Possessing excellent phone and in-person communication skills
  • Exhibiting strong organizational abilities and ability to oversee entire dining and bar area
  • Being in good physical condition to stand and walk throughout entire shift

Barista

Starbucks
01.2022 - 12.2022
  • Perform all pre-shift and post-shift duties, side work, and related paperwork
  • Previous coffee/food service and cashing experience
  • Comfortable using electronic equipment
  • Engage with and understand customers
  • Assisting in daily food and beverage inventory
  • Assist with setup, cleanup, stock work, and handling of food items
  • Demonstrate great teamwork by cooperating with and assisting co-workers

Education

High School Diploma -

Miami Arts Charter
Miami, FL
06.2022

Some College (No Degree) - Neuroscience

Penn State University
Penn, PA

Skills

  • Teamwork
  • Ability to Multitask
  • Ability to Learn Quickly
  • Leadership Skills
  • Ability to Work in Team
  • Reservations Management
  • Guest Engagement
  • Customer Service
  • Guest Relations
  • Service Prioritization
  • Guest Seating
  • Cleaning and Sanitation
  • Guest Complaint Resolution
  • Dining Room Management

Languages

English
Spanish

Extra

  • Volunteered at Miami Dade College Book Fair
  • Taught Modeling and Dance in the summer
  • Helped organize school events including dance events
  • Volunteered with church groups and organizations to help make measurable differences for program recipients
  • Volunteered at hospitals

Awards

Miami Arts Charter Graduate | Miami, FL 2022 National Honors Society of Dance Arts Honor Society at the moment for College

Timeline

Hostess

Hell's Kitchen Gordan Ramsey
08.2023 - Current

Barista

Starbucks
01.2022 - 12.2022

High School Diploma -

Miami Arts Charter

Some College (No Degree) - Neuroscience

Penn State University
Keily Cedano