Bélkim Pérez Cruz

My job was to maintain floor control using Opentable program, assigning tables, taking orders over thephone, and by assigning shifts, I promoted the correct flow of people in an equitable and organized manner.

Back server at Main Dining and In-Room Dining Server taking phone orders and delivering them, also managing inventory, planning and delivery of amenities to VIP Guests.

Professional internship reception and guest relations area, this hotel has a Passivhaus certification which allows to be part of Small Luxury Hotels Of The World.

Responsible of check ins and check outs, delivery of amenities to the rooms, answering the phone, suggesting restaurants and recreational activities to guests, making reservations and staff at events organized within the hotel.