Gabby Treber
St. Petersburg,FL
Summary
Methodical Hostess with exceptional knowledge of best-in-class customer service protocols. Personable and proactive worker with history of maintaining professionalism and excellent service in busy, high traffic times. Successful at working closely with servers to uphold standards of service.
Overview
3
3
years of professional experience
Work History
Hostess
Frescos Water Front Bistro
St. Petersburg , FL
2021.09 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Grounds Maintenance Landscaper
Eberhart - Petro Golf Course
Mishawaka , IN
2021.04 - 2021.08
- Maintained grounds by trimming, weeding and general clean-up.
- Removed weeds, hazards and debris from common pathways to improve usability.
- Mowed lawns using self-propelled and riding mowers.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Handled hedge, bush and shrub trimming.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
Catering and Events
Hilton Garden Inn St. Mary's Notre Dame
South Bend , IN
2020.11 - 2021.03
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Developed unique events and special promotions to drive sales.
Kids Club Associate
Penn Harris Madison Schools
Mishawaka , IN
2018.09 - 2019.04
- Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
- Organized and stored toys and art materials to restore order in activity areas.
- Involved children constructively in play activities to assist emotional, physical and intellectual development.
- Monitored all activities to maintain maximum level of safety.
- Maintained accurate safety and attendance records.
Food Service Worker
SUBWAY®Restaurants
Mishawaka , IN
2017.09 - 2018.06
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Education
Bachelor of Arts - Psychology
University of South Florida
Tampa, FL12.2023
Skills
- Team Player
- Problem Solving
- Adaptability
- Attentive Listener
- Willingness to learn
- Professionalism and strong work ethic
- Empathy
Timeline
Hostess
Frescos Water Front Bistro
2021.09 - Current
Grounds Maintenance Landscaper
Eberhart - Petro Golf Course
2021.04 - 2021.08
Catering and Events
Hilton Garden Inn St. Mary's Notre Dame
2020.11 - 2021.03
Kids Club Associate
Penn Harris Madison Schools
2018.09 - 2019.04
Food Service Worker
SUBWAY®Restaurants
2017.09 - 2018.06
Bachelor of Arts - Psychology
University of South Florida
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