Arizona State College graduate with a strong work ethic seeking a job to support financial needs. Dedicated individual with a passion for customer service and a willingness to go above and beyond to ensure customer satisfaction.
Overview
7
7
years of professional experience
Work History
Hostess
Doughbird
10.2023 - 05.2024
Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
Babysitter/Nanny
Various familes
05.2020 - 07.2023
Cared for children of various ages and assisted with feeding, dressing, and daily activities.
Enforced rules to teach good manners and maintain a safe environment.
Organized various activities, games, crafts, and outings to keep children entertained.
Communicated with children's parents or guardians about daily activities, behaviors, and related issues.
Hostess/Server
Manuel’s Mexican Restaurant
01.2022 - 05.2023
Makes sure guests feel welcomed, cared for, and valued.
Demonstrated excellent communication and interpersonal skills when interacting with customers.
Exceeded customer expectations by providing prompt and friendly service.
Served food and beverages promptly with focused attention to customer needs.
Service Representative
Russian River Adventures
06.2020 - 05.2021
Maintained productivity and quality standards at all times.
Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
Accepted payments and updated accounts with the latest information.
Increased customer retention with exceptional interpersonal skills and proactive problem-solving abilities.
Server
Park Avenue Catering
08.2017 - 08.2019
Adhered to all safety, sanitization, and food handling guidelines, and regulations.
Delivered food and beverages to customers in a timely manner, verifying each order to maximize satisfaction.
Offered information on new menu items.
Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
Confectionery Packaging
Healdsburg Toffee Company
11.2018 - 03.2019
Efficient packing and labeling.
Prepared shipments for safe transport.
Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
Verified quantity and quality of products pre-shipment to comply with production standards.
Education
Bachelor of Arts - Psychology, Nutrition & Healthy Living
Arizona State University
Tempe, AZ
05.2024
Skills
Personable Nature
Reliable
Adaptability
Time Management
Active Listening
Strong Work Ethic
Patience
Empathy
Timeline
Hostess
Doughbird
10.2023 - 05.2024
Hostess/Server
Manuel’s Mexican Restaurant
01.2022 - 05.2023
Service Representative
Russian River Adventures
06.2020 - 05.2021
Babysitter/Nanny
Various familes
05.2020 - 07.2023
Confectionery Packaging
Healdsburg Toffee Company
11.2018 - 03.2019
Server
Park Avenue Catering
08.2017 - 08.2019
Bachelor of Arts - Psychology, Nutrition & Healthy Living