Isabela Segolini
Mashpee,MA
Summary
Safety-minded and caring with personality, organizational skills, and attention to detail to care for children of different ages. Reliable individual with flexible schedule and desire to help children reach full potential.
Compassionate professional in child care, known for high productivity and efficient task completion. Specialize in early childhood development, behavior management techniques, and educational activity planning. Excel using empathy, communication, and patience to foster trusting relationships with children and parents alike.
Compassionate nanny with experience in providing supportive, educational, and fun environments for children of various ages. Skilled in developing engaging activities that promote physical, emotional, and intellectual growth. Demonstrated ability to manage routine care tasks and adapt to changing family needs effectively. Successfully fostered relationships with families, contributing to harmonious and nurturing settings.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Hostess
Torino restaurant and bar
Hyannis, Massachusetts
06.2024 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored customer satisfaction levels throughout their meal experience.
- Ensured compliance with health and safety regulations at all times.
- Communicated clearly with kitchen staff regarding customer orders.
- Accurately recorded customer information into reservation system.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Housekeeping
Self Employed Services
Hyannis, MA
05.2024 - Current
- Performed housekeeping duties such as cleaning toys, organizing shelves, and sanitizing surfaces.
- Performed light housekeeping duties including laundry, vacuuming and dusting.
- Managed general housekeeping duties handling feeding, diapering and cleanup tasks.
- Developed and implemented hotel standard operating procedures for the housekeeping department.
- Maintained a clean working environment by enforcing housekeeping standards among crew members.
- Managed scheduling of housekeeping staff according to occupancy needs.
- Maintained a clean and safe working environment by performing regular housekeeping duties.
- Monitored inventory levels and ordered supplies as needed to support housekeeping operations.
- Created weekly work schedules for housekeeping staff based on occupancy forecasts.
- Performed light housekeeping duties such as dusting, vacuuming, laundry.
- Performed regular housekeeping duties such as dusting, sweeping, mopping, vacuuming.
- Developed, implemented, and enforced policies regarding housekeeping procedures.
- Performed daily housekeeping duties, changing bed linens and cleaning bathrooms.
- Provided on-the-job training for new housekeeping staff members.
- Managed budgeting activities related to housekeeping expenses.
- Supervised daily operations to ensure compliance with standards.
Hostess
The Vines Restaurant
Falmouth, MA
07.2023 - 06.2024
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Ensured compliance with health and safety regulations at all times.
- Communicated clearly with kitchen staff regarding customer orders.
- Accurately recorded customer information into reservation system.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Resolved any customer complaints or issues quickly and professionally.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Family Babysitter
Self Employed Services
Mashpee, MA
06.2019 - 08.2023
- Provided a safe, nurturing environment for the children while parents were away.
- Prepared meals according to instructions given by parents.
- Bathed and dressed infants and toddlers.
- Put babies down for naps or bedtime routines following parent's instructions.
- Changed diapers as needed.
- Took children out on walks or to playgrounds to encourage physical activity.
- Assisted children in developing good hygiene habits such as brushing teeth and washing hands.
- Helped older children with their chores like making beds and tidying up their rooms.
- Kept track of daily activities of the children including meals eaten, naps taken.
- Responded appropriately to behavior issues that arose between siblings or other family members.
- Encouraged positive social interactions among the children through play dates or group outings.
- Read books to the kids before bedtime or during quiet time.
- Assisted in potty-training younger children when needed.
- Enforced rules set by the parents regarding television time, toys, snacks.
- Provided transportation for kids to after-school activities.
- Performed light housekeeping duties such as laundry and tidying up common areas used by the kids.
- Administered basic first aid if necessary in case of minor injuries or illnesses.
Busser/ Foodrunner
95 Shore
Mashpee, MA
04.2022 - 01.2023
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Delivered food orders to tables in a timely manner according to company standards.
- Ensured that each table was properly set before seating guests.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Communicated with kitchen staff regarding any special requests from customers.
- Maintained a friendly attitude towards customers at all times.
Ice Cream Server
Polar Cave Ice Cream
Mashpee, MA
06.2021 - 09.2021
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Operated cash register to collect payments from customers.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Cleaned tables, chairs and dining areas after customer use.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Checked expiration dates on products to ensure freshness.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
Education
High School Diploma -
Sturgis Charter Public School
Hyannis, MA06-2023
Some College (No Degree) - Nursing
Cape Cod Community College
West Barnstable, MASkills
- Customer Service
- Child Supervision
- Schedule Management
- Activity Planning
- Dependability
- Exercise and outdoor activities
- Responsible driver
- Bathing and dressing
- Childcare
- Personable nature
- Transportation Arrangements
- Managing routines
- Meal and snack preparation
- Licensed driver
- Early Childhood Development
- Routine adherence
- Puzzle and game play
- Giving medicines as appropriate
- Keeping children safe
- Child monitoring
- Age-Appropriate Activities
- Conflict Resolution
- Meal and snack times
- Emergency Response
- Child Development
Timeline
Hostess
Torino restaurant and bar
06.2024 - Current
Housekeeping
Self Employed Services
05.2024 - Current
Hostess
The Vines Restaurant
07.2023 - 06.2024
Busser/ Foodrunner
95 Shore
04.2022 - 01.2023
Ice Cream Server
Polar Cave Ice Cream
06.2021 - 09.2021
Family Babysitter
Self Employed Services
06.2019 - 08.2023
High School Diploma -
Sturgis Charter Public School
Some College (No Degree) - Nursing
Cape Cod Community College