Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keily Villatoro

Conyers,GA

Summary

Highly-motivated customer service representative with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Retal Customer Service

Ups Store
Covington, GA
02.2022 - 11.2023
  • Provided timely and accurate responses to customer inquiries regarding products, services, and policies.
  • Assisted customers in resolving issues with their accounts or orders.
  • Maintained a professional attitude while providing excellent customer service.
  • Utilized computer systems such as Microsoft Office Suite for data entry purposes.

Front Office Assistant

Benner and Townsend Dentistry
Winder, GA
02.2020 - 01.2022
  • Greeted customers and provided assistance with inquiries.
  • Organized filing system for customer records and documents.
  • Scheduled appointments for clients and staff members.
  • Performed data entry of patient information into computer systems.

Education

BBA - Finance

Kennesaw State University
Kennesaw, GA
08-2026

High School Diploma -

Winder Barrow High School
Winder, GA
08-2021

Skills

  • Complaint Handling
  • Promotional support
  • Order Processing
  • Customer Service

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Retal Customer Service

Ups Store
02.2022 - 11.2023

Front Office Assistant

Benner and Townsend Dentistry
02.2020 - 01.2022

BBA - Finance

Kennesaw State University

High School Diploma -

Winder Barrow High School

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Keily Villatoro