Keimani Knighten
Jacksonville,FL
Summary
Experienced with customer service and teamwork essential for success. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability, multitasking to maintain high service standards and effective communication skills. Knowledge of operational procedures and commitment to collaborative work environments. Eager to learn and apply new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Fast Food Restaurant
12.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Volunteer
Delta Gems Organization
02.2025 - 03.2025
- Assisted with special events and programs (Hygiene boxes for over 50 people of the homeless community.
Education
High School Diploma -
Baldwin Middle-Senior High School
Baldwin, Florida06.2025
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Community service
- Time management
- Adaptability and dependability
- Customer service
- Professional appearance
- Organizational skills
Timeline
Volunteer
Delta Gems Organization
02.2025 - 03.2025
Crew Member
McDonald's Fast Food Restaurant
12.2024 - Current
High School Diploma -
Baldwin Middle-Senior High School
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