Dynamic communications associate with expertise in crisis communication and stakeholder engagement. Proven ability to enhance messaging consistency across departments, ensuring compliance with regulations while driving project success.
Overview
5
5
years of professional experience
Work History
Communications Associate
Henry Ford Hospital
Detroit, Michigan
05.2025 - Current
Facilitated crisis communication through emergency alerts and public health updates.
Developed internal and external communication materials for hospital initiatives, enhancing stakeholder engagement.
Coordinated communication between departments to ensure consistent messaging across all channels.
Ensured compliance with privacy regulations, including HIPAA, in all communications
FEMA Helpline Agent
Medix Staffing
Detroit, Michigan
06.2024 - 12.2025
Managed time effectively to ensure tasks were completed on schedule
and deadlines were met.
Assisted with customer requests and answered questions to improve
satisfaction.
Assisted customers with placing orders, answering questions about
products, pricing, availability, product uses and credit terms.
Front Desk Receptionist
Dental Dreams LLC
Eastpointe, Michigan
08.2021 - 05.2024
Coordinated appointment scheduling using practice management software, ensuring optimal workflow.
Verified patient insurance information and processed payments, contributing to seamless patient transactions.
Answered phone calls, addressing inquiries and directing calls appropriately.
Facilitated communication between dental staff and patients, enhancing appointment experience.