Summary
Overview
Work History
Education
Skills
Timeline

Keino SOMERS

Keene,NH

Summary

Talented Bank Teller adept at processing customer
transactions, counting money and maintaining balanced
cash drawer with high level of accuracy. Trained in all
aspects of opening and closing procedures.

Overview

6
6
years of professional experience

Work History

General Manager

YAHSO JAMAICA GRILL
Keene, NH
01.2019 - Current
  • Provided hands-on customer support, assessed needs, and stayed updated on consumer preferences.
  • Recommended hires to boost productivity and profitability.
  • Mentored team members to improve professional development and accountability.
  • Monitored cash intake and deposits, enhancing accuracy and reducing discrepancies.

Banker IV

PEOPLE'S UNITED BANK (Now M&T BANK)
Keene, NH
07.2019 - 05.2022
  • Performed transactions manually and with machines, increasing 10% customer surveys
  • Delivered excellent customer service with professionalism, friendliness, and assistance.
  • Handled special customer requests, including ordering new checks, stopping payments, and investigating identity theft.

Member Service Representative

SERVICE CREDIT UNION
Keene, NH
08.2018 - 01.2019
  • Assisted high-volume customers with a positive attitude.
  • Helped members resolve issues by teaching forms and processes.
  • Mastered systems and duties to skillfully back up the team.
  • Maintained in-depth knowledge to inform customers.

Education

Bachelor of Science - Business Management, Public Relations

Keene State College, Keene, NH
05.2023

Skills

  • Order Fulfillment
  • Quick Learner
  • Excellent Communication
  • Critical Thinker
  • Problem-Solving Skills
  • Adaptability
  • Accurate
  • Prospect Calling

Timeline

Banker IV - PEOPLE'S UNITED BANK (Now M&T BANK)
07.2019 - 05.2022
General Manager - YAHSO JAMAICA GRILL
01.2019 - Current
Member Service Representative - SERVICE CREDIT UNION
08.2018 - 01.2019
Keene State College - Bachelor of Science, Business Management, Public Relations

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Keino SOMERS