Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Keiona Carcamo

Willis

Summary

A Very dedicated customer service professional with strong conflict resolution and attention to detail. Experienced in handling customer complaints and ensuring satisfaction in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Cashier

HEB Grocery Store
Conroe
01.2024 - Current
  • Resolved customer complaints professionally and empathetically, ensuring customer satisfaction and loyalty.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Welcomed customers and provided knowledgeable answers about store products and services, enhancing customer experience.

Barista

Smoothie King
Conroe
08.2023 - 01.2024
  • Crafted blended beverages tailored to customer preferences and company recipes, enhancing overall satisfaction.
  • Interacted with customers in a friendly manner, fostering a welcoming atmosphere and positive experience.
  • Ensured cleanliness and organization of work area and equipment to promote a safe and inviting environment.

Education

High School Diploma -

Conroe Highschool
Conroe, TX
05-2024

Some College (No Degree) - Animal Science

Sam Houston State University
Huntsville, TX
04-2026

Skills

  • Cash register operation
  • Customer service
  • Inventory management
  • Product knowledge
  • Attention to detail
  • Time management
  • Team collaboration
  • Conflict resolution

Languages

English
Full Professional
Spanish
Professional

Timeline

Cashier

HEB Grocery Store
01.2024 - Current

Barista

Smoothie King
08.2023 - 01.2024

High School Diploma -

Conroe Highschool

Some College (No Degree) - Animal Science

Sam Houston State University
Keiona Carcamo