Keioni Grant
Sacramento,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Manager I
Department of Motor Vehicles
Sacramento, CA
11.2022 - Current
- Implemented new software programs to increase customer satisfaction and loyalty.
- Created monthly reports for upper management summarizing operational performance data.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on department policies and procedures.
- Maintained up-to-date records of employee attendance, personnel information and vacation requests.
- Established processes to ensure efficient workflow throughout the department.
Education
Some College (No Degree) - Clerical Occupations
Sacramento Job Corps Center
Sacramento, CASkills
- Problem-Solving
- Customer Relations
- Analytical Thinking
- Microsoft Word
- Decision-Making
- Friendly, Positive Attitude
- Time Management
- Verbal Communication
- Cultural Awareness
- Conflict Resolution
- Teamwork and Collaboration
- Clerical Support
- Dependable and Responsible
- Data Entry
Accomplishments
- Certificate of Recognition
- The Power of One Award
- Teamwork Award
Timeline
Manager I
Department of Motor Vehicles
11.2022 - Current
Some College (No Degree) - Clerical Occupations
Sacramento Job Corps Center
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