Keira Coakley
Cranford
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Social Media Manager
Cocky's Canine PAALS
05.2025 - Current
- Cultivated strong club image and identity with clear branding.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Communicated meetings, fundraisers, and volunteering opportunities with club members.
- Optimized social media content for maximum engagement and reach.
- Developed creative and unique campaign visuals, including videos, GIFs and images.
Administrative Assistant
Summit Prep
10.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Anne Frank Center Tour Guide
Anne Frank Center Usa
09.2025 - Current
- Developed engaging and informative scripts, guiding tour members through the four display rooms.
- Guided groups of up to 30 people on scheduled tours.
- Established positive relationships with tour members through engaging conversation.
- Delivered informative, professional, and interactive tours up to 75 minutes long.
- Educated student tours through guide activities and post tour discussions.
- Trained new hires in office procedure, company policy, and online resources.
Volunteer
Palmetto Assisted Animal Life Services
09.2024 - Current
- Kept animals healthy and socialized by providing regular exercise.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Provided companionship and comfort to animals in need of extra love and attention.
- Monitored animals for behavioral problems and signs of health issues.
- Followed pet care instructions for dietary needs and medication regimens.
- Cared for over 15 animals by feeding, exercising the dogs, cleaning kennels, and supervising playtime.
Education
Bachelor of Journalism And Mass Communications - Advertising
University of South Carolina Honors College
Columbia, SC05-2028
Skills
- Customer engagement
- Secondary and Primary Research
- Strategic Planning
- Strong leadership
- Script creation
- Presentation skills
- Social media
- Public speaking
Certification
- Artificial Intelligence Fundamentals Certification, IBM SkillsBuild- March 2025
Timeline
Anne Frank Center Tour Guide
Anne Frank Center Usa
09.2025 - Current
Social Media Manager
Cocky's Canine PAALS
05.2025 - Current
Volunteer
Palmetto Assisted Animal Life Services
09.2024 - Current
Administrative Assistant
Summit Prep
10.2023 - Current
Bachelor of Journalism And Mass Communications - Advertising
University of South Carolina Honors College