Answered incoming calls, directed them to appropriate personnel and took messages.
Handled sensitive information in a confidential manner.
Verified identity documents for new customers before opening accounts in accordance with company policies.
Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Assisted with scheduling appointments for clients and visitors.
Updated customer information in databases regularly to ensure accuracy of records.
Provided administrative support such as filing documents, photocopying and scanning materials.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Greeted customers warmly and made them feel welcome.
Food Runner, Cashier, Expo
Tourist Home Cafe
Flagstaff, AZ
09.2023 - 10.2024
Maintained a clean and organized work area throughout shift operations.
Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Assisted servers in setting up tables for guests.
Followed proper cash handling procedures when accepting payments from customers.
Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Greeted and welcomed customers as they arrived at the restaurant.
Informed servers of any special dietary needs or allergies communicated by customers.
Delivered food to guests in a timely manner while following safety protocols.
Organized food orders and ensured accuracy of items served to customers.
Monitor
Murray Hill Recreation Association
Beaverton, OR
06.2021 - 08.2024
Performed regular checks on equipment to ensure optimal working conditions.
Prevented unauthorized behaviors with continuous monitoring.
Notified appropriate personnel of concerns regarding children's health, behavior or emotional state.
Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Education
Associate of Science - Nursing
Coconino Community College
Flagstaff, AZ
Skills
Team collaboration
Communication skills
Time management
Accomplishments
In 2019 I was selected by a classmate, Bryce Dahlgren, to raise money for cancer research. We raised money for the LLS foundation, raising just over $75,000.