Summary
Overview
Work History
Education
Certification
Timeline
Generic

Keira Rodriguez

Sacramento,CA

Summary

I am a creative, sharp-minded individual who is committed to delivering the highest standards and consistently exceeding expectations. Always eager to learn, I thrive on tackling new challenges every day. With a strong focus on efficiency, I take pride in completing tasks quickly and effectively, backed by excellent time-management skills and a strong work ethic. I am meticulous, detail-oriented, and able to perform well under pressure, whether working independently or as part of a team. My professionalism and commitment to excellence have been recognized, leading to improved efficiency and enhanced guest experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Jayna Gyro
09.2024 - Current
  • Took on the role of shift lead, ensuring operations ran smoothly and efficiently.
  • Efficiently managed multiple tables at once, delivering high-quality service and ensuring every guest received personalized attention.
  • Worked closely with team members during busy shifts to maintain a smooth workflow and provide outstanding guest experiences.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Yacht Stewardess

M/Y Impulse
02.2024 - 07.2024
  • Managed all interior aspects of the vessel, maintaining a flawless environment and providing top tier service at all times.
  • Delivered consistent 5 star service to guest
  • Maintained accurate record of guest preferences and feedback.
  • Collaborated closely with crew to ensure seamless operations and guest satisfaction.
  • Earned recognition from guest and captain for consistently demonstrating outstanding teamwork, professionalism, and commitment.
  • Handled challenging situations calmly, while addressing concerns promptly.
  • Managed inventory and provisions, ensuring adequate supplies for guest needs while underway.

Yacht Stewardess

M/Y Independence
10.2023 - 12.2023
  • Provided onshore and offshore service
  • Managed inventory control for all on board supplies
  • Increased efficiency by creating and implementing standard operating procedures for the interior team.
  • Mentored junior crew members.
  • Maintained presentation of the yachts interior spaces, contributing to an upscale ambiance.
  • Monitored budgets closely.
  • Conducted regular inspections of all areas onboard to maintain cleanliness standards at all times.

Yacht Stewardess

M/Y Bellissima
07.2023 - 09.2023
  • Worked consecutively for 2 months with live aboard owners
  • Provided silver service for all meals, expect for family style dining occasions.
  • Independently managed large onboard parties/events as the sole stewardess, handling arrangements, service, and bartending.
  • Delivered personalized service by remembering guest preferences and building strong, positive relationships.
  • Worked closely with chef to design and coordinate food presentations.

Yacht Stewardess

M/Y Independence
04.2023 - 07.2023
  • Detail Cleaning and organizing of all interior.
  • Worked closely with the chef to prepare and serve meals to guests.
  • Responsible for all children when on board whilst entertaining the guests.
  • Set up and maintained beautifully appointed guest cabins and commons areas.

Cashier

Jacks Urban Eats
08.2021 - 03.2023
  • Trusted crew member in fast-paced, high volume, upscale neighborhood restaurant.
  • Trusted with increased responsibilities, while moving up through ranks from novice to experience hand.
  • Duties included safe food preparations and storage, food service, cleaning, and costumer relations.
  • Close knit team, exceeded sales and customer services standards.
  • Built rapport and increased engagement with customers, converting first time guests to frequent regulars.

Education

GED -

American River College
Sacramento, CA

Certification

  • Basic Firefighting (RESOLV -53)
  • Proficiency in Designated Security Duties
  • STCW (Personal Survival Techniques, Elementary First Aid, Personal Safety and Social Responsibilities)
  • Yacht Interior Level 1
  • ENG1
  • Food Safety & Hygiene Level 2
  • ABC Bartending - FL

Timeline

Server

Jayna Gyro
09.2024 - Current

Yacht Stewardess

M/Y Impulse
02.2024 - 07.2024

Yacht Stewardess

M/Y Independence
10.2023 - 12.2023

Yacht Stewardess

M/Y Bellissima
07.2023 - 09.2023

Yacht Stewardess

M/Y Independence
04.2023 - 07.2023

Cashier

Jacks Urban Eats
08.2021 - 03.2023

GED -

American River College

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