Keira Sparks
MaryFreeBed
Grand Rapids,MI
16
years of professional experience
Dedicated customer service professional with more than 10 years of experience delivering excellent service and building positive relationships with customers and guests. Two years of leadership experience as an Assistant Store Manager, with strengths in team supervision, scheduling, cash handling, and daily operations. Friendly, dependable, and organized, with strong communication and problem-solving skills
Work History
Guest assistant
3 Years 9 Months- Assist guests and patients with check-in and general support.
- Schedule and manage reservations.
- Perform billing and administrative computer tasks.
- Maintain clean, safe, and welcoming guest areas.
- Provide excellent customer service while working with patients, families, and staff.
- Assist with guest/patients Cleaning Make reservations Computer work. Billing.
Assistant store manager
12 Years 6 Months- Manage crew scheduling, handle money and deposit open/close store
- Supervised and supported daily store operations and team members.
Created employee schedules and managed staffing needs.
Handled cash management, deposits, and register reconciliation.
Opened and closed the store while ensuring company policies were followed.
Delivered outstanding customer service and resolved customer concerns.
Assisted with training and coaching employees to achieve store goals.
Education
High School Diploma
Skills
Time management
Customer Service
Team Leadership
Management
Communication
Problem-Solving
Time Management
Computer Skills
Adaptability
Cash Handling
Scheduling
Billing
Customer Relations
Timeline
Guest assistant
MaryFreeBed
10.2022 - CurrentRead More
Assistant store manager
Aeropostale
03.2010 - 09.2022Read More
Grand Rapids Learning Center/Union High School
High School Diploma
Read More