Madison Busch

• Help guests get to the right location after debarking

• Assist with any questions

• Help guests check in for embarking

• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Maintained a clean and organized environment to ensure the well-being of children under care.
• Played games, worked on puzzles, and read books to young children.
• Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
• Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
• Trained and supervised new employees to apply best practices in customer service and store operations.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Developed strong cooperative relationships with coworkers and managers.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.