Lexi Moore
Dallas,Texas
Summary
Dynamic customer service professional with a strong work ethic and excellent multitasking abilities, honed at Burlington. Proven track record in enhancing guest experiences and resolving issues efficiently. Recognized for reliability and cooperative teamwork, consistently delivering high-quality support in fast-paced environments. Conscientious Guest Assistant with a knack for productivity and efficiency in task completion. Excel using empathy, communication, and adaptability to enhance guest experiences.
Overview
2
2
years of professional experience
Work History
Guest Assistant
DFW International Airport
Dallas, TX
12.2024 - 04.2025
- Provided information about local attractions and services to enhance guest experience.
- Handled guest inquiries and resolved issues promptly to ensure satisfaction.
- Answered inquiries from guests regarding services, amenities, and local attractions.
Customer Service Lead
Burlington
Dallas, TX
03.2023 - 12.2024
- Politely greet customers upon entering the store, assist customers to product, answer inquiries and recommend products.
- Assist customers at check out, professionally communicate with customers and co-workers.
- Maintain a clean and safe work environment throughout the store.
- Supervised customer service team to ensure high-quality support.
- Resolved escalated issues from team members or customers in an efficient manner.
Education
Some College (No Degree) - Business
Richardson High School
Richardson, TXSkills
- Excellent Customer Service Skills
- Reliable
- Strong work ethic
- Consistent productivity
- Cooperative
- Flexible schedule
- Strong multitasking
Employment Volunteer Experience
Customer Service Lead, Burlington, 03/01/23, Current, Politely greet customers upon entering the store, Assist customers to product, Answer inquiries and recommend products, Assist customers at check out, Professionally communicate with customers and co-workers, Maintain a clean and safe work environment throughout the store
Select Achievements
- Employee of the Month, 03/01/22
- NRF Certification, 2023
- A Honor Roll, 1 year
- JA High School Hero
Timeline
Guest Assistant
DFW International Airport
12.2024 - 04.2025
Customer Service Lead
Burlington
03.2023 - 12.2024
Some College (No Degree) - Business
Richardson High School
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