Keira Wissa
Anchorage,AK
Summary
Dynamic and detail-oriented professional with experience at Starbucks and Gelatte, excelling in customer service and team training. Recognized for enhancing guest satisfaction and maintaining high standards of cleanliness. A dedicated team player with strong time management skills, committed to delivering exceptional results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
04.2025 - Current
- Crafted high-quality beverages following standardized recipes and company guidelines.
- Provided exceptional customer service, resolving issues to enhance guest satisfaction.
- Trained new baristas on operational procedures and product knowledge, fostering team development.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
Nail Technician
Today's Nails
04.2024 - 04.2025
- Provided exceptional nail care services, ensuring customer satisfaction through attention to detail.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in training new staff on techniques and best practices for nail treatments.
- Recommended products and services based on client needs, enhancing overall customer experience.
Shift Manager
Gelatte
06.2022 - 07.2023
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained staff on best practices for product preparation and customer interaction.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Implemented quality control measures to maintain product consistency and safety standards.
Education
High School Diploma -
Dimond Highschool
Anchorage, AKBachelor of Arts - Legal Studies
University of Alaska Anchorage
Anchorage, AK05-2029
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Barista
Starbucks
04.2025 - Current
Nail Technician
Today's Nails
04.2024 - 04.2025
Shift Manager
Gelatte
06.2022 - 07.2023
High School Diploma -
Dimond Highschool
Bachelor of Arts - Legal Studies
University of Alaska Anchorage