Highly-skilled phlebotomist with experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Phlebotomist
Biolife Plasma Services
10.2023 - 04.2024
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Medical Biller
Central Billing Office
01.2023 - 09.2023
Verified insurance of patients to determine eligibility.
Communicated with insurance providers to resolve denied claims and resubmitted.
Ensured timely payments from insurance providers through submission of accurate and complete claims.
Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.
Material Handler
RR Donnelley
08.2022 - 01.2023
Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Sales Representative
Core Energy Services
02.2022 - 08.2022
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Managed customer accounts to secure customer satisfaction and repeat business.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Granger High School
West Valley City, UT
05.2019
Skills
Venipuncture
Order of draw
Patient Care
Specimen handling
Butterfly needle technique
Finger Stick Method
Accomplishments
Maintained compliance with OSHA, HIPAA, and CLIA standards.
Won "Customer Service Performance" award.
Educated peers on venipuncture and capillary puncture techniques.
Certification
Phlebotomy, Phlebotomy Training Specialists - 2024