Keirn Thomas
Flight Attendant
Irving
Summary
Strong leadership, interpersonal, communication and customer service skills learned and developed through experience in teaching, presentations, workshops and cross cultural business relationships and leadership roles.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Flight Attendant
Frontier Airlines
09.2022 - Current
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Ensured safety and comfort of customers onboard aircraft.
Sales Recruiter
ITTTI Japan
05.2015 - 03.2022
- Identified potential prospects through sales and promotional events held at targeted locations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Boosted brand awareness, participated in promotional campaigns and employed sales tactics as part to attract potential clients.
- Attended training sessions and workshops to increase knowledge and productivity.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Assistant English Teacher
ITTTI Japan
03.2014 - 03.2022
- Created worksheets, oral tests and activities to reinforce student learning in English Language to a maximum of 34 students per class.
- Participated in employee team meetings to discuss student performance and lesson content.
- Employed visual and auditory approaches to make lessons more interesting and interactive for students.
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed and maintained courteous and effective working relationships.
- Used Microsoft Word and other software tools to create documents and other communications.
- Communicated with parents regularly to inform them of students' progress.
Education
Bachelor of Science - International Relations And Sociology
The University of The West Indies
Kingston, Jamaica 09.2009 - 11.2012
Associate of Arts - Humanities
Montego Bay Community College
St. James, Jamaica 09.2007 - 07.2009
Skills
Exceptional communication with colleagues
Keen sense of adaptability
Verbal and written communication
Active Listening
Attention to Detail
Adaptability and Flexibility
Timeline
Flight Attendant
Frontier Airlines
09.2022 - Current
Sales Recruiter
ITTTI Japan
05.2015 - 03.2022
Assistant English Teacher
ITTTI Japan
03.2014 - 03.2022
Bachelor of Science - International Relations And Sociology
The University of The West Indies
09.2009 - 11.2012
Associate of Arts - Humanities
Montego Bay Community College
09.2007 - 07.2009