Keirra Jones
Benton Harbor
Summary
Dynamic Patient Care Technician with proven expertise at Fresenius Medical Center in vital signs monitoring and EHR documentation. Adept at collaborating with healthcare teams to enhance patient care plans while demonstrating strong leadership and communication skills. Committed to maintaining high standards of infection control and patient safety.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Fresenius Medical Center
Benton Harbor
09.2022 - 05.2025
- Monitored vital signs and reported changes to nursing staff promptly.
- Prepared and maintained a clean and safe patient environment daily.
- Documented patient information accurately in electronic health records systems.
- Collaborated with healthcare team to implement patient care plans effectively.
- Educated patients and families on care procedures and safety protocols.
- Supported nurses in performing medical procedures as needed during shifts.
- Trained new staff on best practices for patient care and safety measures.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Restocked unit frequently with necessary medical supplies.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Participated in quality improvement activities within the department.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Medical Assistant
Niles Family Clinic
Niles
01.2023 - 03.2023
- Proven ability to read and perform vital signs
- Proficient with EKG electrode placement (within 90% accuracy)
- Can administer basic urinalysis, urine dipstick, blood typing, strep test, and blood sugar
- Understand basic dosage calculations
- Proven ability to read and perform vital signs
- Can administer basic urinalysis, urine dipstick, blood typing, strep test, and blood sugar
Customer Rep.
Lane Automotive
Watervliet
01.2021 - 09.2022
- Followed communication procedures, guidelines and policies.
- Reviewed or made changes to customer accounts.
- Researched answers or solutions as needed.
- Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
- Assisted customers with product inquiries and service requests.
- Processed orders and managed inventory levels effectively.
Production associate
Pilkington NSG
Niles
03.2015 - 03.2020
- Operate machine
- Quality control inspection
- Printing labels
- Packing
Production associate
Nova Plastic
Stevensville
03.2010 - 12.2014
- Machine operation
- Loading and unloading
- Quality inspection
- Labeling
Production Associate
Jvis Mgf
Benton Harbor
02.2008 - 01.2010
- Quality control inspection
- Labeling
Education
Medical Assistant -
Ross Education
Benton Harbor, MI11.2021
High school or equivalent - Math Science
Benton Harbor High
Benton Harbor06.2007
Skills
- Ability to recognize cardiac rhythms
- Proficient with EKG electrode placement
- Proven ability to read and perform vital signs
- Skilled at accurately documenting patient history
- Understand basic dosage calculations
- Can administer basic urinalysis
- Can administer urine dipstick
- Can administer blood typing
- Can administer strep test
- Can administer blood sugar
- Knowledgeable of insurance coding
- Knowledgeable of administrative procedures
- Patient Care
- Leadership
- Medical Billing
- Administrative Support
- Vital signs monitoring
- Patient care planning
- Infection control
- First aid response
- EHR documentation
- Team collaboration
- Quality improvement
- Communication skills
- Customer relations
- Time management
- Phlebotomy techniques
- Infection prevention
- Catheter care
- CPR certification
- Patient positioning
- Sterilization techniques
- Infection control standards
- Patient assistance
- Vitals documentation
- Emergency response
- Safety protocols
- Blood glucose testing
- Clinical training
- EKG interpretation
- IV insertion
- Patient observation
- Blood glucose monitoring
- Restocking supplies
- Patient care technician (PCT)
- Monitor vitals
- Blood pressure measurement
Certification
Ross Education, 10/01/21 - 08/31/22
Timeline
Medical Assistant
Niles Family Clinic
01.2023 - 03.2023
Patient Care Technician
Fresenius Medical Center
09.2022 - 05.2025
Customer Rep.
Lane Automotive
01.2021 - 09.2022
Production associate
Pilkington NSG
03.2015 - 03.2020
Production associate
Nova Plastic
03.2010 - 12.2014
Production Associate
Jvis Mgf
02.2008 - 01.2010
Medical Assistant -
Ross Education
High school or equivalent - Math Science
Benton Harbor High