4 years of experience in sales and customer care. Reliable, respectful, and mature college student seeking a challenging position.
Overview
5
5
years of professional experience
Work History
Care Partner
Red Door Home Care
Atlanta, GA
05.2023 - Current
Collaborated with other team members to ensure quality care was delivered consistently across shifts.
Performed basic clerical tasks such as answering phones, filing documents or scheduling appointments.
Collaborated with clinical and administrative staff to meet patient needs.
Documented patient counters in hospital system and initiated follow-up actions.
Organized timely and accurate referrals to help patients obtain health care services and access available resources.
Verified patients' insurance and payment methods during admissions or check-in processes.
Obtained informed consent and payment documentation from patients and filed in system.
Instructed patients on policies and required actions for different types of appointments and procedures.
Screen Printer
We Print Atl
College Park
08.2022 - 05.2023
Designing screen print patterns, preparing the stencils, mixing and loading the screen ink, printing the final design, cleaning the printing machine, troubleshooting errors, and drying final printed articles.
Retail Associate
dd's DISCOUNTS
Jonesboro
05.2021 - 07.2022
Assist Customers with merchandise, and answers Customer questions Respond to Customer Service calls immediately Perform daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers
Understand the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards
Follow all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Package Handler (Seasonal)
FedEx
Ellenwood
12.2020 - 01.2021
Loading, unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling and etc.
TEAM MEMBER CHICK FILA
CHICK FILA
04.2019 - 05.2020
Greeting customers, taking orders, completing transactions on the cash register, food preparation, drive-thru window, and maintaining a clean store environment.
Education
College Degree in Business Marketing -
Georgia Southern University
05-2025
High school diploma -
MUNDY'S MILL HIGH SCHOOL
05.2020
Skills
Retail Sales
Personal care assistance
Multitasking and Organization
Direct Patient Care
Relationship Building
Unique and Dependable
Works well with others
Additional Information
Multitasking, team player, excellent time management, customer service, self-starter, quick learner, able to follow directions, enjoy working with others
Customer Serv. Agent /Advanced Customer Service Representative at Maxtouch ServicesCustomer Serv. Agent /Advanced Customer Service Representative at Maxtouch Services