Keirstan Eicher
Myrtle Beach,SC
Summary
Experienced in various aspects of the service industry. I have enjoyed contributing to providing a great customer experience, while striving to maintain high standards for the business and myself. I excel at resolving guests concerns and increasing their satisfaction with a stellar record of friendly upbeat customer service. I am a collaborative communicator, a change champion, and able to multitask in a fast-paced environment. I have led, mentored and trained other staff to achieve the goals of the business and to ensure company success in all areas. I would like to fit myself into a position that will grow and enhance my skillset while bringing a comprehensive benefit to the hospital and to its patients or customers.
Overview
2025
2025
years of professional experience
Work History
Shift Lead
Pop Bubble Tea | Asheville, NC
02.2023 - Current
- Customer Service/Sales of new products
- Work both Front and Back of House
- Inventory reviews/Cleanliness standard checks
- Tasked with opening and closing duties
- Responsible for cash logs and deposits
- Provide initial and ongoing training to employees
- Trained in some managerial duties
Shift Lead
Firehouse Subs | Asheville, NC
07.2022 - 02.2023
- Preparing and delivering large catering orders
- Responsible for cash logs and deposits
- Tasked with opening and closing duties
- Supervised shifts/employees at multiple store locations
Cashier
Harris Teeter | Fort Mill, SC
07.2020 - 02.2021
- Received several Customer Service Excellence awards
- Restocking products to aisles
- Greeting and assisting shoppers
Cashier
Chic-Fil-A | Fort Mill, SC
11.2018 - 04.2019
- Operating both the drive-through window and dining room cash registers
- Serving and clearing tables in the dining area
- Cleaning maintenance
Volunteer
Humane Society of York County
Volunteered during high school for the Humane Society, where I was able to assist with care for dogs and cats (cleaning up after, walking, providing play-time, etc.)
Education
Winthrop University
Rock Hill, SC05-2022
High School Diploma -
Catawba Ridge High School
Fort Mill, SC05-2021
Skills
- Extensive experience in customer service and leadership roles
- Well-versed in point of sale systems and cash handling
- Very adaptive and quick to learn
- Comfortable in fast-paced and lively environments
- Software Skills: Google Docs, Microsoft Suite, Quick books, Adobe Illustrator, Photoshop, Pro Create
Timeline
Shift Lead
Pop Bubble Tea | Asheville, NC
02.2023 - Current
Shift Lead
Firehouse Subs | Asheville, NC
07.2022 - 02.2023
Cashier
Harris Teeter | Fort Mill, SC
07.2020 - 02.2021
Cashier
Chic-Fil-A | Fort Mill, SC
11.2018 - 04.2019
Volunteer
Humane Society of York County
Winthrop University
High School Diploma -
Catawba Ridge High School
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