Keirston High
Edgewater,FL
Summary
Detail-oriented Operations Assistant with expertise in workflow coordination and compliance management. Managed inspection reporting and payroll processes, driving operational efficiency and fostering team collaboration in fast-paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Assistant
SuperHero Fire Protection
Orlando/Jacksonville
08.2025 - Current
- Assist operations manager with daily tasks to ensure smooth workflow
- Coordinate daily workflows
- Create and submit inspection reports to various state mandated domains
- Process timesheets for all branch employees to facilitate accurate payroll
- Handle permit submissions
- Assign and manage job schedule for all technicians
- Submit billing invoices
- Manage collection efforts for past due invoices
Bartender
Tayton O’Brians
01.2023 - Current
- Assist bar manager in editing menus and social media posts, enhancing communication and engagement with guests
- Collaborate with staff to improve teamwork and streamline communication
- Tailor one on one customer experience to each guest to provide excellent customer service
- Maintain cleanliness and organization of bar and restaurant, ensuring a welcoming environment for guests
- Provide exceptional customer service in a fast-paced bar environment.
Editor/ Copywriter
Self Employed
Various Clients
01.2021 - 08.2025
- Reviewed and revised content for clarity, grammar, and style to ensure consistency and reader engagement
- Incorporated client feedback into content revisions to enhance clarity and relevance
- Collaborated with writers to refine ideas and enhance project outcomes
- Manage deadlines and content workflows
- Coordinated project submissions for publishing, including state department grants, public speeches, professional newsletters, websites, and social media posts
Legal Debt Collector
Bonneville Collections
01.2016 - 01.2021
- Managed legal accounts with judgements while safeguarding debtor privacy and security compliance
- Followed laws and regulations such as FDCPA and HIPPA
- Collected debts and provided customer service through telephone and email, ensuring effective communication and resolution of inquiries
- Utilized Microsoft and Google Suites for data entry, filing, and communication tasks, ensuring accurate record-keeping and efficient operations
- Problem solving resourcefulness while being a liaison between employees and management
Education
Bachelor of Arts - English Education
Weber State University
Ogden, UT05-2020
Skills
- Record Management
- Data Entry
- Payroll administration
- Workflow coordination
- Project tracking
- Inspection reporting
- Compliance adherence
- Organizational skills
- Attention to detail
- Time management
- Technical proficiency
- Adaptability
- Quick learning
- Team collaboration
- Customer service orientation
Certification
- Certified Notary
Timeline
Operations Assistant
SuperHero Fire Protection
08.2025 - Current
Bartender
Tayton O’Brians
01.2023 - Current
Editor/ Copywriter
Self Employed
01.2021 - 08.2025
Legal Debt Collector
Bonneville Collections
01.2016 - 01.2021
Bachelor of Arts - English Education
Weber State University