Summary
Overview
Work History
Education
Skills
Timeline
Keiry Marquez

Keiry Marquez

Information Technology Specialist
Springfield,MA

Summary

Technology Analyst with well-rounded background implementing new technological solutions and improvements. Dedicated to achieving ideal results by identifying project goals troubleshooting problems, and recommending hardware and software solutions. Proficient in cutting-edge technologies with passion for continuous learning.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Information Technology Intern

Smith Vocational And Agricultural High School
Northampton, MA
05.2021 - 07.2021
  • Assessed, troubleshot and repaired over 100 machines such as desktops, printers and sorters.
  • Patched software and installed new versions across 50 computer systems to eliminate security problems and protect data.
  • Configured hardware, devices and software to set up over 50 work stations for faculty and students.
  • Identified issues, analyzed information and provided solutions for problems.
  • Conducted research, gathered information from multiple sources and presented results.

Student Intern

The Tech Foundry
Springfield, MA
02.2021 - 06.2021
  • Attended classes regarding troubleshooting, analyzing and documenting technical issues.
  • Took over 100 organized notes during class and provided proper documentation during lab work.
  • Compiled useful resources regarding material and organized notes to successfully complete lab work.

Help Desk Intern

National Ambulance
Springfield, MA
02.2020 - 04.2020
  • Designed and implemented over 50 new workstations, including computers and devices related to health information technology while providing technological orientation to over 50 staff members.
  • Diagnosed technical complications in hardware and software by evaluating concerns with users and implementing appropriate plan of action such as training or retraining to resolve root causes.
  • Developed and monitored local networks to ensure that all networks were secured by reviewing user privileges, running network security audits and conducting training in cyber security awareness to minimize security vulnerabilities in network infrastructure.

Education

Certification - Information Technology Training Program

The Tech Foundry, Springfield, MA
02.2021 - 06.2021

Bachelors - Computer Science And Information Technology

College of Our Lady of The Elms, Chicopee, MA
09.2019 - 05.2021

GPA: 3.93

  • Received two minors in Cyber security and Data Analytics
  • Member of Phi Theta Kappa STEM Honors Society and Delta Epsilon Sigma Honors Society
  • Awarded ElmSTEMS Scholarship
  • Dean's List Fall 2019, Spring 2020, Fall 2021 and Spring 2021


Associates of Computer Systems Engineering -

Springfield Technical Community College, Springfield, MA
09.2017 - 05.2019

GPA: 3.81

  • Member of the Society of Women Engineers and Phi Theta Kappa STEM Honors Society
  • Awarded the Computer Systems Engineering Technology Program Class Award
  • Received STCC with STEM Scholarship
  • Dean's List Fall 2017, Spring 2018, Fall 2018, Spring 2019

Skills

    Cisco networking and security

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Timeline

Information Technology Intern - Smith Vocational And Agricultural High School
05.2021 - 07.2021
The Tech Foundry - Certification, Information Technology Training Program
02.2021 - 06.2021
Student Intern - The Tech Foundry
02.2021 - 06.2021
Help Desk Intern - National Ambulance
02.2020 - 04.2020
College of Our Lady of The Elms - Bachelors, Computer Science And Information Technology
09.2019 - 05.2021
Springfield Technical Community College - Associates of Computer Systems Engineering,
09.2017 - 05.2019

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Keiry MarquezInformation Technology Specialist