Summary
Overview
Work History
Education
Skills
Timeline
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Keisha Douthard

Chicago,IL

Summary

My Name is Keisha Douthard. I am a High school graduate. Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately. Hardworking cashier focused on producing quality food and providing excellent customer service.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience

Work History

Assistant manager

Little Ceasars
  • Cash handling, Opening and closing the store, Counting stock, Placing stock orders, Handle crew members

Cashier

McDonalds
  • Cash handling, Up-sold food, drinks, and desserts to increase work profits, Took necessary steps to make sure customers were satisfied with their service at the restaurant

Loader and Unloader

Snider Logistics
  • Loaded and Unloaded Walmart trucks, Labeled boxes

Cashier

Wendys
  • Reliable and punctual, Cash handling, Reliable team worker, Neat, clean and professional appearance, Comfortable standing for long time periods

Barista

Argo Tea
  • Cooking and preparing food, Making drinks, Cash Handling, Stocking, Cleaning

Manager Trainee

Dunkin' Donuts
05.2022 - Current
  • Enhanced team performance by implementing effective training and development programs for Manager Trainees.
  • Streamlined operational efficiency by identifying areas of improvement and developing targeted action plans.
  • Achieved significant cost savings by optimizing resource allocation and closely monitoring budgetary constraints.
  • Improved employee retention rates with the implementation of a comprehensive onboarding process for new hires.
  • Ensured consistent delivery of high-quality customer service through regular coaching sessions and performance evaluations for trainees.

Education

high school diploma -

Wells community academy high school
Chicago, IL

Skills

  • Reliable and punctual
  • Cash handling
  • Reliable team worker
  • Neat, clean and professional appearance
  • Comfortable standing for long time periods
  • Loading and Unloading Math and language skills
  • Delivers exceptional customer service
  • Proven leader
  • Excellent multi-tasker
  • I am very highly skilled at using the computer Microsoft, excel, PowerPoint, etc
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Supervision
  • Staff Training and Development
  • Money Handling
  • Sales Strategies
  • Sales Reporting

Timeline

Manager Trainee

Dunkin' Donuts
05.2022 - Current

Assistant manager

Little Ceasars

Cashier

McDonalds

Loader and Unloader

Snider Logistics

Cashier

Wendys

Barista

Argo Tea

high school diploma -

Wells community academy high school
Keisha Douthard