Keisha Ekard
Lenoir,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
PSC
VIA Health Partners
Morganton, North Carolina
11.2021 - Current
- Coordinated schedules for 5 Nurse Practitioners to ensure efficient patient care.
- Processed referrals to Home Health services for patient support.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Proposed innovative ideas and solutions that improved team collaboration and outcomes.
- Maintained Excel sheets for patient tracking and management.
- Completed day-to-day duties accurately and efficiently.
- Referrals to DME
Referral Coordinator
Amorem
Morganton, North Carolina
07.2010 - 08.2021
- Facilitated referrals for hospice and palliative care services.
- Scheduling for the Palliative care team
- Daily census reports for hospice, palliative care and hospice house
Executed day-to-day duties with precision to support team operations.
Proposed innovative ideas and solutions that improved team collaboration and service delivery.
Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.
Education
South Caldwell High School
Hudson, NCSkills
- Referral processing
- Patient scheduling
- Excel tracking
- Census reporting
- EMR documentation
- Hospice coordination
- Home health referrals
- DME coordination
- Attention to detail
- Problem solving
- Team collaboration
- Time management
- Communication
- Microsoft Word
- Microsoft office
- Critical thinking
- Customer service
- Schedule coordination
- Patient tracking
- Microsoft Excel
- Patient triage
Timeline
PSC
VIA Health Partners
11.2021 - Current
Referral Coordinator
Amorem
07.2010 - 08.2021
South Caldwell High School