Keisha Garcia
Corona,NY
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
9
9
years of professional experience
Work History
DENTAL
CHILDSMILES
09.2022 - 01.2024
- Answer and direct incoming calls to the appropriate person or department
- Respond to inquiries and provide accurate information about the organization's products, services, or policies
- Manage and schedule appointments, meetings, and conference room reservations
- Receive and distribute mail, packages, and deliveries
- Maintain and update employee and visitor logs, ensuring accurate records
- Assist with administrative tasks such as data entry, filing, and document preparation
- Handle sensitive and confidential information with discretion
- Assist in organizing and coordinating company events, meetings, and conferences
- Collaborate with team members to support overall office operations and contribute to a positive work environment.
ACCOUNT EXECTIVE
MATRIX GLOBAL
05.2020 - 08.2022
- Designing effective training programs
- Selecting and booking venues
- Conduct seminars, workshops, individual training sessions etc
- Prepare educational material such as module summaries, videos etc
- Support and mentor new employees
- Keep attendance and other records
- Manage training budgets
- Conduct evaluations to identify areas of improvement
- Monitor employee performance and response to training.
SALES ASSOCIATEEDUCATION
BABY BLUE
08.2017 - 08.2018
- Assist customers in finding products or services that meet their needs and preferences
- Recommend and demonstrate products or services to customers, highlighting their features and benefits
- Provide accurate and detailed information about products, including pricing, promotions, and availability
- Upsell and cross-sell products or services to maximize sales opportunities
- Process customer transactions, including sales, returns, and exchanges, using the point-of-sale (POS) system
- Maintain a clean and organized sales floor, ensuring products are properly displayed and stocked.
RECEPTIONIST
CRACKER BARREL
04.2015 - 08.2017
- Serve food and beverages to guests, adhering to proper serving etiquette and presentation standards
- Monitor table turnover and ensure timely delivery of orders to maintain efficient service
- Check on guests throughout their dining experience, addressing any concerns or requests promptly
- Prepare and deliver checks to guests, process payments, and handle cash transactions accurately
- Collaborate with the kitchen and bar staff to ensure smooth coordination of food and beverage service.
Education
Skills
- Microsoft Word & Power Point
- Open dental
- Medical records management
- Strong communication
- Problem-solving
- Hospitality and accommodation
Languages
Spanish
Native or Bilingual
Timeline
DENTAL
CHILDSMILES
09.2022 - 01.2024
ACCOUNT EXECTIVE
MATRIX GLOBAL
05.2020 - 08.2022
SALES ASSOCIATEEDUCATION
BABY BLUE
08.2017 - 08.2018
RECEPTIONIST
CRACKER BARREL
04.2015 - 08.2017