Keisha Holder
Summary
Compassionate Mental Health graduate student eager to apply skills in assessment, treatment planning, and crisis intervention through a clinical internship. Demonstrates strong communication and analytical abilities, fostering positive relationships with clients and ensuring effective therapeutic support.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Accounts Payable Specialist
The Brooklyn Hospital Center
Brooklyn
03.2020 - Current
- Processed and verified invoices and purchase orders with precision.
- Conducted three-way matching of invoices, ensuring accuracy and compliance with internal policies.
- Managed vendor inquiries, resolving discrepancies promptly to maintain positive relationships.
- Prepared comprehensive accounts payable reports and records.
- Collaborated with internal departments to gather necessary information for efficient invoice processing.
- Contributed to the year-end audit by providing detailed supporting documents and reports.
Financial Counselor
The Brooklyn Hospital Center
Brooklyn
02.1999 - 03.2020
- Collaborated with insurance companies to verify coverage and secure authorizations for patients.
- Resolved billing and insurance discrepancies, ensuring prompt payment and high patient satisfaction.
- Communicated directly with patients and insurance representatives to efficiently resolve billing disputes.
- Partnered with healthcare providers and coding teams to ensure accurate claims billing.
- Educated hospital staff on insurance policies and coding guidelines to enhance operational effectiveness.
Social Security Disability Coordinator
Brooklyn Hospital Center
Brooklyn
02.1986 - 01.1999
- Conducted initial intake interviews with clients to determine eligibility for Supplemental Security Income benefits, facilitating access to necessary support.
- Coordinated appointments and gathered essential medical documentation for timely submission to the Social Security Administration, ensuring compliance with regulatory requirements.
- Tracked and recorded employees' attendance and work hours accurately to maintain payroll integrity and support operational efficiency.
Education
Masters - Mental Health
Alfred University
Alfred, NY05-2027
B.S. - Psychology
CUNY Brooklyn College
Brooklyn, NY06-2008
Skills
- Analytical skills
- Communication and interpersonal skills
- Financial reporting
- Mental health assessment
- Patient advocacy
- Behavioral analysis
- Invoice processing
- Electronic health records
- Team collaboration
Coursework
- Foundations of Professional and Ethical Counseling
- Principles of Counseling
- Foundations of Mental Health Counseling
- Psychopathology and Differential Diagnosis
- Group Counseling
Certification
- Certified Case Management- 2008
Timeline
Accounts Payable Specialist
The Brooklyn Hospital Center
03.2020 - Current
Financial Counselor
The Brooklyn Hospital Center
02.1999 - 03.2020
Social Security Disability Coordinator
Brooklyn Hospital Center
02.1986 - 01.1999
Masters - Mental Health
Alfred University
B.S. - Psychology
CUNY Brooklyn College