Summary
Work History
Education
Skills
Timeline
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Keisha Kogan

Consumer Services
New York,NY

Summary

Empathetic individual with more than ten years' working as a Group Facilitator for educational organization. Highly polished and professional and promoting integrity and relationship-building talents.


Reliable Group Facilitator known for being a capable, well-trained professional. A compassionate leader and team-driven employee with undeniable interpersonal skills. Pursuing a new role where hard work and dedication will be highly valued.

Work History

Focus Group Facilitator

Milesstales
New York, New York
02.2023 - 03.2023
  • Led research focus groups and translated complex findings into actionable insights.
  • Collected data on market conditions, competitor properties and potential future residents to supplement focus groups.
  • Organized and interpreted data using statistical analysis tools.
  • Measured strengths of current marketing and development strategies.
  • Generated reports and data visualizations from focus groups and used in presenting findings to clients and senior management.
  • Wrote engaging and successful marketing, advertising, and website copy.

Survey Researcher

Milesstales
New York, New York
09.2022 - 10.2022
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Education

Bachelor of Arts - Theatre

Lawrence University
Appleton, WI
05.2001 -

Master of Arts -

University of Iowa
Iowa City, IA
05.2001 -

Skills

Group activity oversight

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Timeline

Focus Group Facilitator

Milesstales
02.2023 - 03.2023

Survey Researcher

Milesstales
09.2022 - 10.2022

Bachelor of Arts - Theatre

Lawrence University
05.2001 -

Master of Arts -

University of Iowa
05.2001 -
Keisha KoganConsumer Services