Keisha Lucas
Covington,GA
Summary
Dedicated job seeker with a track record of fulfilling company requirements through consistent and methodical practices. Proficient in managing tasks under pressure and adjusting to new circumstances and challenges to enhance the company's brand.
Overview
7
7
years of professional experience
Work History
Security Site Supervisor
Miller Security
Atlanta, GA
03.2023 - 06.2024
- Oversaw the activities of a security team, ensuring compliance with organizational policies and procedures.
- Conducted training sessions for newly hired security staff, focusing on safety protocols and emergency response plans.
- Conducted routine inspections on security equipment to ensure optimal performance.
- Monitored access control systems, CCTV footage, and alarm systems.
Process Assistant
Essendant
Suwanee, GA
10.2021 - 08.2022
- Created and managed precise documentation of process metrics and KPIs.
- Worked in different manufacturing capacities to gain firsthand knowledge of process issues and potential improvements.
- Received and processed incoming orders with a focus on maintaining accurate information.
- Efficiently moved materials using a forklift while maintaining safe warehouse operations.
Warehouse Lead
Walmart
Atlanta, GA
10.2018 - 01.2021
- Supervised and guided a 10-member warehouse team, ensuring efficient workflow.
- Streamlined inventory management by utilizing barcodes and RFID technology
- Conducted cycle counts to validate inventory accuracy.
- Facilitated communication on operational procedures and policies between managers and staff.
Customer Sale Spealist
Home Depot
Lithia Springs, GA
02.2017 - 09.2018
- Provided technical support and resolved customer queries through effective troubleshooting.
- Responding promptly to customer inquiries via phone, email, chat, and social media platforms in a professional manner.
- Maximized revenue potential by suggesting complementary services or products to existing customers.
- Managed and organized customer interaction data using a database system.
Education
Bachelor of Science - Criminal Science
Georgia State University
Atlanta, GA06-2025
Associate of Science - Criminal Justice
Georgia State University
Atlanta, GA04-2023
Skills
- Physical Security
- Security audits
- Risk Analysis
- Property adjusting
- Report Writing
- Highly motivated
- Microsoft Office Suite
- Decision-Making
- Critical Thinking
Accomplishments
- Global Scholar Distinction Award
Timeline
Security Site Supervisor
Miller Security
03.2023 - 06.2024
Process Assistant
Essendant
10.2021 - 08.2022
Warehouse Lead
Walmart
10.2018 - 01.2021
Customer Sale Spealist
Home Depot
02.2017 - 09.2018
Bachelor of Science - Criminal Science
Georgia State University
Associate of Science - Criminal Justice
Georgia State University
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