Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keisha Oneal

Jacksonville,FL

Summary

Motivated Dining Room Manager with Number years of experience in Type industry. Successful at leadership and multitasking with outstanding eye for detail and extensive knowledge of streamlining dining room functions. Committed to professional aesthetics and top-of-the-line customer service.

Dedicated Dining Room Manager committed to organization and high standards of customer service. Adept at interpersonal communication and professionalism with extensive knowledge of Type of dining. Successful at training a best-in-class front of house staff.

Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Dining Service Manager

Brookdale Assisted Living
Jacksonville, Florida
12.2015 - Current
  • Greeted guests, sat at tables and brought orders to assist front of house staff.
  • Implemented training program for front of house staff to maintain high standards of customer service.
  • Designed overall floorplans and coordinated modifications for events and special reservations.
  • Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Dining Service Supervisor

River Garden Hebrew Home
Jacksonville , Florida
08.2011 - 10.2015
  • Assisted with training and development of team members.
  • Handled customer complaints and inquiries.
  • Monitored team's performance and gave feedback when necessary.
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.

Heartland

Assistant Manager
Jacksonville Florida, Florida
08.2007 - 10.2015
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used coordination and planning skills to achieve results according to schedule.
  • Exceeded goals through effective task prioritization and great work ethic.

Education

Robert E Lee High School
1200 McDuff Ave., Jacksonville Florida
06.1994

Skills

  • Delegating Assignments and Tasks
  • Health Code Compliance
  • Supply Ordering and Management
  • Work Assignments
  • Food Safety and Quality
  • Fire Safety Regulations
  • Cooking Procedures
  • Performance Improvement
  • Monitoring Food Preparation
  • Front of House Management
  • Portion Control
  • Dining Room Management
  • Customer Satisfaction
  • Team Motivation
  • Expense Tracking
  • Dining Room Services Coordination
  • Standard Operating Procedures Maintenance
  • Budget Administration
  • Safe Work Practices
  • Meal Preparation
  • Developing Special Dishes and Recipes
  • Standardized Recipes
  • Project Safety
  • Active Learning

Certification

.Servsafe. First Aid/CPR certified

Timeline

Dining Service Manager

Brookdale Assisted Living
12.2015 - Current

Dining Service Supervisor

River Garden Hebrew Home
08.2011 - 10.2015

Heartland

Assistant Manager
08.2007 - 10.2015

Robert E Lee High School
Keisha Oneal