Keisha Valentine
Greenville,NC
Summary
Dock operations leader with a background in shipping, receiving, and poultry production support. Brings strong bill of lading checks, trailer loading oversight, staff training, and daily communication with production and warehouse teams to maintain accurate shipments, safe work practices, and steady workflow.
Overview
1
1
Language
14
14
years of professional experience
Work History
Shipping Supervisor
Sanderson Farms Processing Plant
Kinston, North Carolina
07.2021 - 08.2026
- Coordinated poultry load scheduling with transportation teams to ensure timely deliveries.
- Supervised shipping dock operations at Wayne Sanderson Farms.
- Verified bills of lading and shipment documentation.
- Directed pallet staging, labeling, and trailer loading.
- Trained dock associates on safety and shipping procedures.
- Communicated with production and warehouse teams on order readiness.
- Enforced USDA, sanitation, and food safety requirements.
- Ensured safety protocols were followed when loading and unloading trucks or containers.
- Coordinated with carriers to schedule pick-up and delivery times for shipments.
- Monitored staff performance to ensure compliance with packaging, labeling, and shipping deadlines, contributing to operational efficiency.
- Provided training to new employees on proper operation of packing equipment and safety protocols.
- Resolved customer complaints regarding shipment discrepancies or delays, enhancing customer satisfaction.
Cashier
Handy Mart Gas Station
Winterville, North Carolina
01.2021 - 12.2021
- Processed fuel and store purchases using a register and a POS system at Handy Mart Gas Station.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, card, and mobile payments with careful register balancing.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered questions about products, services, and fuel options.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Checked lottery, tobacco, and age-restricted sales following store policies.
- Stocked snack, beverage, and convenience items throughout store aisles and checkout area.
- Stocked shelves with merchandise when needed.
- Refilled receipt paper, bags, and checkout supplies for smooth front counter service.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Cleaned counter, windows, restrooms, and customer areas during shift.
- Supported opening and closing duties for daily gas station operations.
- Collaborated with team to finish tasks designated by management.
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
- Operated a cash register or POS system to receive payment by cash, check and credit card.
Shipping and Receiving Clerk
Sanderson Farms Processing Plant
Kinston, North Carolina
01.2018 - 07.2021
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Verified incoming poultry shipments against bills of lading and purchase orders.
- Inspected cases for damage, promptly reporting shipment issues to supervisors to ensure timely resolution.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Rejected deliveries with damaged items or shortages, coordinate with shippers to resolve issues and maintain inventory integrity.
- Identified order discrepancies and damaged items and notified supervisor.
- Communicated with drivers, warehouse staff, and supervisors to coordinate daily flow.
- Maintained clean, safe dock areas following food safety and company standards.
- Trained new staff on proper procedures for preparing outgoing and receiving incoming shipments. preparing outgoing and receiving incoming shipments.
- Operated computers to access information related to shipping activities.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Verified items against work orders, confirming correct quantities, destinations, and routing to facilitate accurate shipping.
- Maintained a clean work area by sweeping, dusting, and mopping.
- Processed returns and exchanges according to company policies.
- Compared and verified identifying information of outgoing shipments.
- Compared and verified identifying information of outgoing shipments.
Debone Line Leader
Sanderson Farms Processing Plant
Kinston, North Carolina
12.2012 - 01.2018
- Led processing line teams in poultry production areas
- Monitored production lines for accuracy in product quality, quantity, and timing to support operational consistency.
- Monitored product flow to maintain steady plant operations
- Trained new hires on the use of machinery and standard operating procedures for the line.
- Trained new associates on safety and line procedures
- Enforced USDA food safety and sanitation standards
- Inspected product quality during cutting and packaging stages
- Ensured efficient personnel handoffs to maintain operational flow with supervisors and plant staff
- Organized daily worker placements to optimize production efficiency and ensured workers were in their assigned positions.
- Inspected equipment for cleanliness following each shift.
- Enforced proper usage of Personal Protective Equipment among all personnel at the workplace.
- Ensured that all team members followed company policies and regulations regarding safety, work environment, attendance.
- Prepared line set-ups for the following shifts for overall increased line efficiency.
- Reported equipment issues to maintenance teams
- Interacted with professionals at the end of each shift to provide details on all uncompleted tasks.
- Led team meetings to communicate goals and updates while gathering feedback for continuous improvement.
Education
Associate's degree - Early Childhood Education
Bryant & Stratton
Buffalo, NY08-2025
High School Diploma -
Bertie High School
Windsor, NC06-2000
Skills
- Shipping documentation
- Logistics management
- Shipping procedures
- Safety enforcement
- Staff supervision
- Team leadership
- Time management
- Attention to detail
- Communication
- Effective communication
- Conflict resolution
- Customer relationships
- Teamwork
- Patience
- Workplace morale
- Team leader
Languages
English
Professional
Timeline
Shipping Supervisor
Sanderson Farms Processing Plant
07.2021 - 08.2026
Cashier
Handy Mart Gas Station
01.2021 - 12.2021
Shipping and Receiving Clerk
Sanderson Farms Processing Plant
01.2018 - 07.2021
Debone Line Leader
Sanderson Farms Processing Plant
12.2012 - 01.2018
Associate's degree - Early Childhood Education
Bryant & Stratton
High School Diploma -
Bertie High School