Keisha Williams
Channelview,TX
Summary
Adept at investigative research and report writing, I significantly enhanced operational efficiency at Vanguard Emergency Management through meticulous inspection reporting and evidence collection. My leadership in hospitality at Friends Walking By Faith LLC. showcases my ability to manage with compassion, ensuring high-quality accommodation and safety standards.
Overview
13
13
years of professional experience
Work History
Inspector
Vanguard Emergency Management
Houston, TX
10.2024 - Current
- Documented all inspection results accurately in accordance with established guidelines.
- Reviewed and analyzed statistical data from inspection reports to identify trends and areas for improvement.
- Performed visual and NDT inspections using established tools to identify defects.
- Compiled reports outlining findings from each inspection performed.
- Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
- Maintained accurate records of all tests conducted during the inspection process.
- Monitored production processes to detect deviations from specifications or standards.
Residential House Manager
Friends Walking By Faith LLC.
Houston, TX
08.2017 - 09.2024
- Maintained records management system to process personnel information and produce reports.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Monitored security systems to ensure proper functioning at all times.
- Maintained records of supplies, equipment, and services purchased.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Organized the storage of documents, furniture, appliances.
- Resolved tenant complaints promptly and professionally.
- Created monthly reports on the condition of the property for management review.
- Scheduled regular inspections to identify any potential problems or issues with the building's infrastructure or groundskeeping needs.
- Developed emergency plans in case of fire or other emergencies.
- Coordinated move-in and move-out activities for tenants.
- Recruited, hired and trained new medical and facility staff.
- Supervised a team of housekeepers, gardeners, and other personnel responsible for maintaining the property's upkeep and appearance.
- Arranged transportation services for tenants when necessary.
- Communicated with patients with compassion while keeping medical information private.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Assisted in developing policies and procedures related to residential life at the property.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Prepared budget forecasts based on past expenditure data and upcoming projects requiring funding approval from management authorities.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
Mail Carrier
USPS, United States Postal Service
Houston, TX
03.2012 - 08.2017
- Delivered packages and letters to residential customers.
- Updated daily delivery logs to record number of deliveries made.
- Informed customers of package arrival or delays when necessary.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Responded to customer inquiries regarding postal services and products.
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Routed all classes of mail in sequence of delivery along established route.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Collected signatures from recipients of registered mail items.
- Reported any damaged or missing mail items to supervisor immediately.
- Provided change-of-address cards and other postal forms upon customer request.
Education
Associate of Applied Science - Counseling Psychology
Lee College
Baytown, TX04-2026
Associate of Applied Science - LCDC
University of Phoenix
Houston, TX04-2011
GED -
San Jacinto College
Houston, TX05-2003
Skills
- Evidence collection
- Hospitality and accommodation
- Investigative research
- Report writing
- Paperwork evaluations
- Safety awareness
- Inspection reporting
- Visual inspections
- [Software] proficiency
- Technical data interpretation
Timeline
Inspector
Vanguard Emergency Management
10.2024 - Current
Residential House Manager
Friends Walking By Faith LLC.
08.2017 - 09.2024
Mail Carrier
USPS, United States Postal Service
03.2012 - 08.2017
Associate of Applied Science - Counseling Psychology
Lee College
Associate of Applied Science - LCDC
University of Phoenix
GED -
San Jacinto College
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