Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
Generic

Keishawna Bailey

Stockbridge,GA

Summary

Knowledgeable Mental Health Technician with solid background in providing comprehensive social support in medical settings. Adept at addressing patient needs through effective communication and tailored care plans. Demonstrated ability to handle sensitive cases with empathy and professionalism, utilizing strong advocacy and counseling skills.

Overview

6
6
years of professional experience

Work History

Medical Social Worker Intern

Grady Memorial Hospital
08.2024 - Current
  • Conducted assessments and intakes with patients at Grady Hospital, gathering critical information to evaluate needs and identify safety risks, particularly in high-stress medical settings
  • Collaborated with interdisciplinary teams to ensure holistic care for neurology patients, prioritizing clear communication and responsiveness to urgent needs
  • Connected patients with appropriate community resources, enabling them to access necessary services and support networks.
  • Collaborated closely with case managers to coordinate comprehensive discharge planning for optimal continuity of care posthospitalization.

Case Manager

Chris 180
08.2023 - 05.2024
  • Assist with youth referred from the Atlanta Public Schools, Department of Juvenile Justice, Probation Office, Atlanta Police Departments, Fulton County Courts, and youth appointed for service by Therapists
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Youth and Family Coordinator

Multi-Agency Alliance For Children
10.2022 - 05.2023
  • Enhanced family engagement by organizing and executing events that fostered a sense of community and support.
  • Championed the importance of parent education by hosting guest speakers on various topics such as child development stages, internet safety, or effective communication techniques.
  • Assisted families with financial planning and budget management via educational presentations or one-on-one consultations.
  • Evaluated program effectiveness by tracking participation rates, feedback surveys, and making data-driven adjustments as needed.

Family Specialist

Children and Families of Iowa
05.2022 - 08.2022
  • Implemented evidence-based practices within casework management, ensuring adherence to best-practice guidelines for family services provision.
  • Built and maintained strong partnerships with community organizations to support the diverse needs of families served, increasing access to vital resources.
  • Educated community partners on the role of Family Specialists in strengthening family functioning, increasing referral opportunities for services.
  • Collaborated with interdisciplinary teams to provide comprehensive support for families in crisis situations.

Youth Care Worker

Ellipsis Iowa
10.2020 - 05.2022
  • Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
  • Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
  • Improved communication skills among youths by encouraging group discussions and collaborative projects.
  • Enhanced youth development by implementing structured activities and educational support.

Youth Service Worker

Polk County Juvenile Detention
01.2020 - 08.2020
  • Assisted in ensuring the health, safety, and welfare of youth; assisted in maintaining security by conducting/recording periodic bedroom checks, ensuring doors are locked/secure, observing/reporting youth behavior/ suspicious activities, and detecting/ confiscating contraband/ weapons; performed personal/room searches
  • Counseled youth on situational problems that may arise; instructs youth regarding facility rules/regulations/ procedures
  • Utilized behavior management skills including discipline/reward to ensure youth compliance with facility rules/regulations and conduct requirements
  • Inputs/retrieved information on a personal computer regarding services provided to youth; compiles information/prepared reports as requested

Youth Counselor

Woodward Community Based Services
10.2019 - 06.2020
  • Monitored youth behavior and offered guidance and support for positive change.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Assisted youth in developing problem-solving and communication skills to support stress management.
  • Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.

Residential Advisor

Youth Emergency services and Shelter
11.2018 - 10.2019
  • Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
  • Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
  • Assisted students in handling tough situations to resolve problems.
  • Enforced rules and regulations to maintain order and safety in residence hall.

Education

Master of Social Work -

Clark Atlanta University
05-2025

Bachelor of Arts - Psychology and Human Services

Graceland University
05-2019

Skills

  • Risk Assessment & Safety Screening
  • Crisis Intervention
  • Decision-Making & Critical Thinking
  • De-Escalation Techniques

Extracurricular Activities

National Foster Youth Institute Program, 06/01/19 Campus Organization of Student Activities, 08/01/18 - 12/31/18 Student Conduct Board, 08/01/18 - 12/31/18 England Study Abroad, 05/01/17 Cheerleading-Graceland University, 08/01/15 - 05/31/17 Junior Jacket Cheer Coach, 08/01/16 - 05/31/17

Timeline

Medical Social Worker Intern

Grady Memorial Hospital
08.2024 - Current

Case Manager

Chris 180
08.2023 - 05.2024

Youth and Family Coordinator

Multi-Agency Alliance For Children
10.2022 - 05.2023

Family Specialist

Children and Families of Iowa
05.2022 - 08.2022

Youth Care Worker

Ellipsis Iowa
10.2020 - 05.2022

Youth Service Worker

Polk County Juvenile Detention
01.2020 - 08.2020

Youth Counselor

Woodward Community Based Services
10.2019 - 06.2020

Residential Advisor

Youth Emergency services and Shelter
11.2018 - 10.2019

Master of Social Work -

Clark Atlanta University

Bachelor of Arts - Psychology and Human Services

Graceland University
Keishawna Bailey