Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keishia Tiller

Louisville,KY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Business Customer Service Specialist

Spectrum Business
Louisville, Kentucky
09.2022 - Current
  • Provided customer service support to business customers via telephone, email and live chat.
  • Maintained accurate records of customer interactions and transactions in a timely manner.
  • Ensured that all customer issues were resolved in an efficient and effective manner.

Front Office Assistant

Wensco
Louisville , KY
01.2022 - 09.2022
  • Greeted customers and provided assistance with inquiries.
  • Organized filing system for customer records and documents.
  • Answered incoming calls, responded to voicemails and transferred calls as needed.

Partnership Manager

N&T Smoke Shop
Louisville , Kentucky
06.2018 - 01.2022
  • Developed and implemented strategic plans to secure new partnerships.
  • Cultivated relationships with existing partners to ensure long-term success.
  • Researched potential partners, identified opportunities and negotiated terms.

Home Daycare Owner

Mechaels Angels
Louisville , KY
03.2018 - 01.2020
  • Monitored the health of the children by checking temperatures when needed; notified parents if any illness was observed.
  • Taught basic manners such as saying please, thank you, excuse me when appropriate while also encouraging socialization skills.
  • Provided first aid if necessary; kept detailed records of any incidents involving injury or illness among the children.

Education

BBA - Entrepreneurship

American InterContinental University
Chandler, AZ
09-2024

Skills

  • CRM Software
  • Organization
  • Complaint Handling
  • Industry Expertise
  • Strong attention detail
  • Adept at budgeting and forecasting
  • Great decision- making skills
  • Ability to transform data into actionable, strategic decisions

Timeline

Business Customer Service Specialist

Spectrum Business
09.2022 - Current

Front Office Assistant

Wensco
01.2022 - 09.2022

Partnership Manager

N&T Smoke Shop
06.2018 - 01.2022

Home Daycare Owner

Mechaels Angels
03.2018 - 01.2020

BBA - Entrepreneurship

American InterContinental University
Keishia Tiller