Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Production Worker
Eastern Staffing & Recruiting
06.2023 - Current
Managed inventory levels and restocked supplies to keep up with high production needs.
Assembled and tested various products to meet production requirements and quality control standards.
Met production targets and tight deadlines by collaborating closely with team members.
Security Guard
St James Security Services
06.2021 - 05.2022
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Customer Service Agent
The Ritz-Carlton Hotel Company
03.2021 - 05.2022
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Responded to customer calls and emails to answer questions about products and services.
Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Housekeeper
San Juan Marriott Resort & Stellaris Casino
09.2021 - 02.2022
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Customer Service Associate
KCS Enterprises
05.2019 - 06.2021
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
Generated sales leads through outbound calls and emails to build robust pipeline.
Education
Associate of Science - Associate Criminal Investigation & Forensic Sciens
ICPR Junior College
San Juan, PR
05.2022
High School Diploma -
Advance College Inc
Corozal, PR
05.2012
Skills
Documentation Abilities
Health Information Policy and Procedure Development
Shipping Coordination
Tracking System Utilization
Assembly Line Operations
Producing Content
Organize Supplies
Complex Problem-Solving
Quality Inspections
Assemble Products
Shipment Preparation
Product Packaging
Loss Prevention Strategies
Languages
Spanish
Native or Bilingual
Timeline
Production Worker
Eastern Staffing & Recruiting
06.2023 - Current
Housekeeper
San Juan Marriott Resort & Stellaris Casino
09.2021 - 02.2022
Security Guard
St James Security Services
06.2021 - 05.2022
Customer Service Agent
The Ritz-Carlton Hotel Company
03.2021 - 05.2022
Customer Service Associate
KCS Enterprises
05.2019 - 06.2021
Associate of Science - Associate Criminal Investigation & Forensic Sciens
ICPR Junior College
High School Diploma -
Advance College Inc
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